Automate Feedback Responses Using Pabbly Connect and Writesonic

Learn how to automate feedback responses using Pabbly Connect with Writesonic, Gmail, and Google Forms in this detailed tutorial. Eliminate manual repetitive tasks from your workflow. Discover proven automation methods with intuitive steps designed for efficiency-minded professionals.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Automated Feedback Responses

To automate feedback responses, start by accessing Pabbly Connect. Navigate to the Pabbly Connect website and log in using your credentials. If you are a new user, sign up for a free account, which includes 100 free tasks.

Once logged in, you will be directed to the dashboard. From here, click on the ‘Create Workflow’ button to begin setting up your automation. This is where you will define the workflow that automates the feedback response process.

2. Setting Up Google Forms as Trigger in Pabbly Connect

In this step, you will set Google Forms as the trigger application in Pabbly Connect. Select Google Forms from the list of applications and choose the trigger event as ‘New Response Received’. This event will activate the workflow every time a new feedback form is submitted.

• Open your Google Form and ensure it has fields like First Name, Last Name, Email, Department, and Feedback.
• Navigate to the ‘Responses’ tab and link the form to a new Google Sheet.
• Make sure the feedback field is marked as required.

After linking the Google Form to a spreadsheet, your feedback responses will be automatically recorded there. This setup is crucial for triggering the next steps in your automation.

3. Configuring Pabbly Webhooks for Google Sheets

Next, you will configure the Pabbly Webhooks to connect your Google Sheets with Pabbly Connect. In your Google Sheet, go to Extensions, then Add-ons, and select ‘Pabbly Connect Webhooks’. Here, you will paste the webhook URL provided by Pabbly Connect.

• Select the trigger column, which is typically the last column where data is added (e.g., column G).
• Send a test request to ensure the connection works.
• Close the setup window after confirming the test data has been sent successfully.

This configuration allows Pabbly Connect to receive data from your Google Sheet whenever a new response is submitted, facilitating the automation process.

4. Using Writesonic to Generate Feedback Responses

Once the webhook setup is complete, the next step involves using Writesonic within Pabbly Connect. Select Writesonic as the action application and choose the ‘Chat Sonic’ event. You will need to connect your Writesonic account by entering the API key obtained from your Writesonic dashboard.

Map the feedback data from the Google Sheet to the input fields in Writesonic. Create a response template for the feedback received. Send a test request to verify that Writesonic generates an appropriate response.

After successfully mapping the data and generating a response, you will proceed to send this response via email.

5. Sending Emails with Gmail Using Pabbly Connect

In the final step, you will set up Gmail as the action application in Pabbly Connect to send the generated feedback response. Choose the ‘Send Email’ action event and connect your Gmail account.

Fill in the required fields, including the recipient’s email address (mapped from the Google Sheet), subject, and body content, which should include the feedback response generated by Writesonic. Once everything is set up, send a test email to ensure that the integration works as intended.

After successful testing, your workflow will automatically send an email response every time feedback is submitted through Google Forms. This seamless integration showcases the power of Pabbly Connect in automating feedback responses efficiently.

Conclusion

In this tutorial, we explored how to automate feedback responses using Pabbly Connect, Writesonic, Gmail, and Google Forms. By following the specific steps outlined, you can efficiently respond to feedback without manual effort, saving time and enhancing communication.