Automate Event Registration with Pabbly Chatflow and Pabbly Connect

Learn how to automate event registration using Pabbly Chatflow and Pabbly Chatflow to streamline your event management process. Learn step-by-step how to create, test, and optimize chatbots that enhance customer experience while reducing support workload.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Chatflow for Event Registration

To begin automating event registration, access Pabbly Chatflow by typing its URL into a new tab. Once there, you can either sign in or sign up if you are a new user. This platform allows you to create a WhatsApp chatbot, which will facilitate the event registration process.

After signing in, you will be taken to the dashboard of Pabbly Chatflow. Here, you will see options to add your WhatsApp number. Once your number is connected, you can start building your chatbot.

2. Creating a WhatsApp Chatbot in Pabbly Chatflow

In this section, we will create a WhatsApp chatbot using Pabbly Chatflow. Click on the ‘Add Flow’ button to begin. Name your flow as ‘Automate Event Registration’. The next step is to set a trigger that will initiate the chatbot.

• Select the trigger event as ‘Keyword Reject Match’.
• Set the keyword to ‘event registration’.

Next, you will create a list message that includes upcoming events. This will be sent to users who trigger the chatbot. Make sure to add items like ‘Workshop A’ and their respective dates to this list. This setup allows users to choose an event they wish to register for.

3. Collecting User Information through Pabbly Chatflow

After a user selects an event, the chatbot will prompt them to provide their details. Use the ‘Ask Question’ action to collect the user’s full name, email, and contact number. Ensure you connect each question appropriately to gather all necessary information. using Pabbly Connect

• Ask for full name and select the corresponding contact custom field.
• Ask for email and select the email field.
• Ask for contact number and map it to the contact field.

Once all information is collected, the chatbot will confirm the registration and inform the user that they will receive an email with the event details. This confirmation message should be personalized based on the selected event.

4. Integrating Pabbly Connect to Save Data

To save the collected user information into Google Sheets, you will need to integrate Pabbly Connect. Add an API request action in your Pabbly Chatflow flow after the user has provided their details.

In the API request action, paste the webhook URL generated by Pabbly Connect. Set the method to POST, and map the fields for full name, email, contact number, and event. This mapping ensures that the data is sent correctly to your Google Sheet.

5. Finalizing Your Chatbot Setup

After setting up the API request, you will need to add a final status fallback message in your Pabbly Chatflow. This message will confirm to the user that their registration was successful. Make sure to personalize this message using the event the user registered for.

Once everything is set up, click the save button to finalize your chatbot. You can test the chatbot by sending a message through WhatsApp and ensuring that the data is saved correctly in your Google Sheets. This testing phase is crucial to confirm that your automation is working as intended.

Conclusion

In this tutorial, we demonstrated how to automate event registration using Pabbly Chatflow and Pabbly Connect. By following these steps, you can create a WhatsApp chatbot that streamlines the registration process and saves user data efficiently. Start automating your event registrations today!