Learn how to automate boutique clothing orders via WhatsApp using Pabbly Chatflow. Follow this detailed tutorial for step-by-step integration. Discover how to design chat experiences that feel personal and responsive while handling customer inquiries automatically around the clock.

Watch Step By Step Video Tutorial Below


1. Getting Started with Pabbly Chatflow

To automate boutique clothing orders via WhatsApp, you need to access Pabbly Chatflow. Begin by visiting the Pabbly Chatflow website. Here, you will find options to sign up for a free account or log in if you already have one.

Once logged in, you will be directed to the dashboard where you can manage your WhatsApp chatbot. By creating an account, you gain access to 100 free credits each month, allowing you to experiment with your chatbot without any cost.


2. Creating a WhatsApp Chatbot Using Pabbly Chatflow

After accessing the dashboard of Pabbly Chatflow, you will need to add your WhatsApp number. Click on the ‘Add WhatsApp Number’ button. You can choose between WhatsApp Connect or Manual Token Connect to integrate your number.

  • Select ‘WhatsApp Connect’ if you want an easy integration.
  • Choose ‘Manual Token Connect’ if you prefer a more technical approach.

Once your number is connected, navigate to the ‘Flows’ section to create a new flow. Click on the ‘Add Flow’ button and name your flow, such as ‘Automate Boutique Clothing Orders via WhatsApp’. You will then set up the trigger for your chatbot.


3. Setting Up the Chatbot Flow in Pabbly Chatflow

To initiate your chatbot, you will need to select a trigger event. In this case, choose ‘Keyword Match’ to allow the chatbot to respond when users send specific keywords like ‘order’ or ‘dresses’. Enter these keywords in the designated field and proceed to set up the welcome message. using Pabbly Connect

Drag and drop the ‘Text’ button to create a welcome message that greets users when they initiate a conversation. This message should encourage users to explore your clothing collection. You can also add buttons that link to the product list.

  • Create a button labeled ‘View Collection’ to display available products.
  • Ensure the button leads to the product list for seamless navigation.

After setting up the welcome message and buttons, test the flow to ensure it works as intended. This setup allows customers to communicate easily with your boutique.


4. Adding Products to Your Chatbot via Pabbly Chatflow

Once the welcome message is set, you can add a product list to your chatbot. Use the ‘List’ node to create a section for your products. Here, you can add items like dresses, tops, and sarees. For each item, provide a title and a brief description.

Additionally, for each product, you can set up a custom field to save customer selections. This allows you to keep track of what customers are interested in. After adding the products, ensure you connect each product to a corresponding action that allows users to select them.

Finally, provide images and a ‘Buy Now’ button for each item. This enhances the user experience by making it visually appealing and easy to navigate. By integrating these features, Pabbly Chatflow helps streamline the purchasing process for your customers.


5. Finalizing the Chatbot Experience with Pabbly Chatflow

As you finalize your chatbot, add questions to gather customer information such as full name, delivery address, and size preferences. Use the ‘Ask Question’ node to prompt users for this information after they select a product.

Once you have collected the necessary information, create a payment confirmation message that instructs users on how to complete their purchase. By integrating payment options through Pabbly Chatflow, you can enhance the customer experience significantly.

After setting everything up, save your flow and test it thoroughly. Ensure that the chatbot responds correctly to user inputs and that all buttons function as intended. This final step is crucial to ensure a smooth operation of your WhatsApp chatbot.


Conclusion

In this tutorial, we explored how to automate boutique clothing orders via WhatsApp using Pabbly Chatflow. By following the step-by-step instructions, you can create an efficient WhatsApp chatbot that enhances customer interaction and streamlines the order process. Start using Pabbly Chatflow today to elevate your boutique’s customer service!

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.