AI WhatsApp Chatbot for Manufacturers | Handle B2B Enquiries, MOQ & Pricing 24/7

Learn how to build an AI WhatsApp Chatbot for manufacturers using Pabbly Chatflow to handle B2B enquiries, MOQ, and pricing 24/7. Learn step-by-step how to create, test, and optimize chatbots that enhance customer experience while reducing support workload.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Chatflow for Your AI WhatsApp Chatbot

To start creating your AI WhatsApp Chatbot, you need to access Pabbly Chatflow. Open your browser and navigate to the Pabbly Chatflow website at www.Pabbly.com/chatflow. Once there, sign in using your existing account or click on ‘Sign up for free’ if you are a new user.

After signing in, you will see the dashboard of Pabbly Chatflow. Here, you can manage your WhatsApp number and view your usage credits. To connect your WhatsApp account, click on the ‘Add WhatsApp Number’ button. You can connect your WhatsApp using the preferred method or a manual token. For detailed instructions, refer to the video description.

2. Creating Your AI Agent in Pabbly Chatflow

After connecting your WhatsApp number, the next step is to create your AI agent in Pabbly Chatflow. On the left-hand sidebar, locate and click on the ‘AI Assistant’ option. This will take you to the AI Assistant page where you can view existing assistants and create new ones.

• Click on the ‘Add AI Assistant’ button.
• Name your assistant (e.g., ‘Manufacturers and B2B Suppliers’).
• Click ‘Add AI Assistant’ to proceed.

Once your assistant is created, you will enter the configuration settings. Here, you can set the AI instructions, choose the AI model (such as GPT-5.2), and enter your OpenAI API key. Make sure to save your settings to ensure your AI agent is functional.

3. Configuring Your AI Assistant in Pabbly Chatflow

Now that your AI agent is created, it’s time to configure it effectively. In Pabbly Chatflow, you can set various parameters for how the AI will respond to queries. Start by selecting the instruction type as ‘AI agent’. You can adjust the creativity of responses by setting the configuration between 0 to 1, with 0 being more focused and 1 being more creative.

Next, toggle on settings for headers and footers if desired. You can also set a stop keyword that users can send to halt responses from the AI agent. Additionally, define a fallback message that will be sent if the AI cannot answer a query. This ensures users receive assistance even when the AI is unable to respond accurately.

4. Adding Knowledge Source and Customizing the Assistant Interface

For your AI agent to provide accurate responses, you must upload a knowledge base in Pabbly Chatflow. Click on the knowledge source option and upload a file containing relevant information about your company, products, and pricing. Ensure the file is well-structured to facilitate effective responses.

• Upload a TXT or PDF file that includes company information, product categories, and pricing rules.
• Customize the assistant interface by adding your brand name and initial messages.

After uploading the knowledge base, make sure to save all changes. This will enable your AI agent to utilize the uploaded information to respond to customer inquiries effectively.

5. Assigning Your AI Assistant in Pabbly Chatflow

To ensure your AI assistant is actively engaging with users, you need to assign it to specific chats or groups in Pabbly Chatflow. Navigate to the inbox settings and select the AI auto-reply settings. Here, you can assign your AI assistant to specific contact lists or all contacts.

Once you have selected the appropriate lists, click save to finalize your settings. This will allow your AI agent to automatically respond to inquiries from users based on the configurations you have set earlier.

Conclusion

In this tutorial, you learned how to create an AI WhatsApp Chatbot for manufacturers using Pabbly Chatflow. By following these steps, you can automate B2B enquiries, handle pricing questions, and provide information on minimum order quantities effectively and efficiently.