AI Assistant for Hotel Booking Assistance Using Pabbly Chatflow

Learn how to set up an AI assistant for hotel booking using Pabbly Chatflow. Follow our detailed tutorial to integrate various applications seamlessly. Create intelligent chat experiences that delight users while collecting valuable information and moving prospects through your sales process.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Chatflow for AI Assistance

To create an AI assistant for hotel booking, the first step is to access Pabbly Chatflow. If you are a new user, visit the landing page of Pabbly Chatflow and sign up for free. You’ll receive 100 credits every month to explore the features of Pabbly Chatflow.

Once logged in, navigate to the left sidebar and click on the ‘AI Assistant’ option. From there, select ‘Add AI Assistant’ to begin setting up your assistant. You can name your assistant, which will be the first step in creating a personalized experience for your customers.

2. Creating the AI Assistant in Pabbly Chatflow

After naming your assistant, you need to choose the instruction type. You can select pre-built examples like ‘Customer Support Agent’ or ‘Sales Agent’ from Pabbly Chatflow. This selection helps in defining how your assistant will interact with users.

• Choose ‘Sales Agent’ for hotel booking assistance.
• Adjust the temperature setting to 0.2 for focused responses.
• Select OpenAI as the AI to use and choose GPT-4 Mini model.

Once the AI instructions are set, you will need to enter your OpenAI API key to connect your assistant. This key is essential for the AI to function correctly and provide real-time assistance to your users.

3. Configuring AI Assistant Settings in Pabbly Chatflow

In this section, you will configure additional settings for your AI assistant within Pabbly Chatflow. You can add header and footer messages, set stop keywords, and specify fallback messages for when the AI fails to respond. These settings enhance the user experience.

• Add a stop keyword like ‘human’ to transfer users to manual review.
• Set a fallback message with your support email for emergencies.
• Specify 2 fallback attempts for the AI assistant.

By configuring these settings, you ensure that the AI assistant operates smoothly and can handle various user queries effectively. This setup is crucial for providing seamless hotel booking assistance.

4. Uploading Knowledge Source in Pabbly Chatflow

For your AI assistant to provide accurate information, you must upload a knowledge source. This document should contain FAQs and details specific to your hotel. Use a Google Doc to compile this information and download it in .txt format for optimal use with Pabbly Chatflow.

Once you have your knowledge source ready, go back to the AI interface in Pabbly Chatflow and upload the file. After uploading, you will receive a vector ID confirming the successful upload. This knowledge base will allow the AI to respond accurately to user inquiries.

5. Testing the AI Assistant for Hotel Booking

After setting up your AI assistant in Pabbly Chatflow, it’s time to test its functionality. You can do this by initiating a chat via WhatsApp, where your AI assistant will greet users and respond to their queries in real time.

For example, when you type ‘Hey, show me available rooms for two adults this weekend,’ the AI will respond with room categories and prices from your uploaded knowledge base. This testing phase ensures that all configurations are correctly implemented and that your assistant is ready to assist users effectively.

Conclusion

In this tutorial, we demonstrated how to set up an AI assistant for hotel booking using Pabbly Chatflow. By following the steps outlined, you can create a highly functional assistant that enhances customer interaction and booking efficiency.