Watch Step By Step Video Tutorial Below





1. Creating the AI Chatbot with Pabi

The first step in integrating Pabi with If I is creating an AI chatbot. Start by visiting the Pabi Chatflow page. Enter ‘www.pabi.com/chatflow’ in your browser and log into your account. If you’re a new user, you can sign up for free and receive 100 credits monthly.

Once logged in, navigate to the dashboard where you can see your credits and WhatsApp number. To create a new AI assistant, click on the ‘AI Assistant’ option. Name your assistant, for example, “Electrohub Appliances,” and proceed to set up the AI instructions and configuration.

2. Configuring Your AI Assistant in Pabi

In this section, you will configure your AI assistant using Pabi. Start by selecting the instruction type as “AI agent” from the dropdown menu. This will automatically populate the required instructions tailored to your assistant’s purpose.

  • Set the AI temperature to 0.7 for a balance between creativity and focus.
  • Choose OpenAI as the AI to use, specifically the GPT-5 mini model.
  • Connect your OpenAI API key to enable the assistant to function effectively.

Ensure your API key is saved successfully to proceed. This setup is crucial as it allows your assistant to access the necessary data for responding to user queries.

3. Setting Up the Knowledge Base for Your Assistant

The next step involves creating a knowledge base that your AI assistant will use to provide accurate responses. This is done within Pabi by uploading a file containing information about your products and services.

To upload your knowledge base, click on the upload option, select your prepared file, and confirm the upload. Your file should contain details such as product types, pricing, and availability. This will help the AI assistant answer customer queries effectively.

  • Ensure the knowledge base includes FAQs and company details.
  • Structure the file in a clear format for easy access by the assistant.

Once uploaded, confirm that the knowledge base appears correctly in your assistant settings. This is essential for providing accurate and timely responses to customer inquiries.

4. Customizing the Assistant Interface

Customizing your assistant’s interface is crucial for user engagement. In Pabi, you can modify the heading, subheading, and initial messages that the assistant will display to users. This customization helps in branding and creating a user-friendly experience.

Additionally, you can choose the theme mode, such as light or dark, and set the assistant shape to either circle or square. Upload any images or logos that represent your business to enhance the visual appeal.

  • Select a color scheme that aligns with your branding.
  • Ensure the footer includes links to your privacy policy and contact information.

Once you are satisfied with the interface, toggle the activation button and save your settings to ensure the assistant is live and ready for interaction.

5. Assigning Your AI Assistant to Contacts

The final step is assigning your AI assistant to specific contacts or groups within the If I platform. Navigate to the settings option on the left-hand side and select the inbox settings. Here, you can enable the AI auto-reply feature.

Choose the contact list you want to assign the assistant to, and you can even select all contacts for broader reach. This ensures that every query directed to your business gets an automated response, enhancing customer service.

  • Select the AI assistant you created earlier for the contact list.
  • Save all settings to ensure the assistant is active.

By following these steps, you can effectively automate your WhatsApp conversations and improve customer engagement using the powerful integration of Pabi and If I.

Conclusion

In this tutorial, we explored how to integrate Pabi with If I using Make to create a functional AI chatbot for WhatsApp. This setup allows businesses to automate responses, enhancing customer interaction and support.