Learn how to automate your WhatsApp conversations using Pabbly Chatflow and Pabbly Chatflow. This detailed tutorial guides new entrepreneurs step-by-step. Learn step-by-step how to create, test, and optimize chatbots that enhance customer experience while reducing support workload.

Watch Step By Step Video Tutorial Below


1. Accessing Pabbly Chatflow to Get Started

To create an AI agent blueprint for new entrepreneurs, you first need to access Pabbly Chatflow. Open your web browser and navigate to www.Pabbly.com/chatflow. Once there, you can either sign in if you are an existing user or sign up for free to receive 100 credits every month.

After signing in, you will be directed to the Pabbly apps page. Click on the Pabbly Chatflow option to enter the dashboard. Here, you can view your credit usage and begin setting up your WhatsApp integration.


2. Adding Your WhatsApp Number in Pabbly Chatflow

To utilize the AI agent effectively, the next step is to add your WhatsApp number to Pabbly Chatflow. Click on the ‘Add WhatsApp Number’ button. You can connect your WhatsApp account via WhatsApp Connect or manually input a token.

  • Choose WhatsApp Connect for a seamless connection.
  • Alternatively, opt for a manual token if preferred.

Once your WhatsApp number is added, you can navigate to the left sidebar where various features are displayed, including inbox, contacts, and templates. This setup is crucial for the AI agent’s functionality.


3. Creating Your AI Agent with Pabbly Chatflow

Now it’s time to create your AI agent. In the left sidebar, select the ‘AI Assistant’ option and click on ‘Add AI Assistant’. Name your assistant, for example, ‘AI Agent Blueprint for New Entrepreneurs’, and click on ‘Add AI Assistant’ to proceed. using Pabbly Connect

You will now be on the AI assistant configuration page. Here, select the instruction type as ‘AI Agent’ and adjust the temperature settings to control how creative the AI’s responses will be. For instance, setting the temperature to 0.7 allows for a balanced response style.

  • Configure the API key for OpenAI, which is essential for the AI to function.
  • Add fallback messages to assist users when queries are unresolved.

Ensure you save all changes before proceeding to the next step. This configuration allows the AI agent to respond accurately based on the provided knowledge base.


4. Setting Up Knowledge Source in Pabbly Chatflow

The knowledge source is vital for your AI agent’s effectiveness. In the AI assistant settings, select ‘Upload File’ to add your knowledge base. This file should include comprehensive information about your business, products, and services. using Pabbly Connect

For example, your knowledge base could contain details like business name, support email, product availability, and specific FAQs. This structured knowledge will allow the AI agent to answer queries accurately.

Ensure the knowledge base is detailed and covers all potential customer queries. Regularly update the knowledge base to reflect any changes in your offerings.

Once the knowledge base is uploaded, your AI agent will be equipped to handle customer inquiries effectively, reducing the need for manual responses.


5. Activating Your AI Agent in Pabbly Chatflow

To activate your AI agent, navigate back to the inbox settings. Here, you can toggle on the option for AI auto replies. Assign your AI assistant to specific lists or to all contacts to ensure it responds to incoming messages. using Pabbly Connect

For instance, you can create rules that allow the AI agent to respond to sales inquiries or general questions. This setup ensures that your customers receive timely responses without your direct involvement.

Select the AI assistant from the dropdown menu for each list you create. Save your settings to finalize the activation process.

Once activated, you can test the AI agent by sending inquiries through WhatsApp. Monitor its responses to ensure it meets your expectations and make adjustments as necessary.


Conclusion

In this tutorial, we explored how to create an AI agent blueprint using Pabbly Chatflow to automate WhatsApp conversations for new entrepreneurs. By following these steps, you can efficiently manage customer interactions, allowing you to work less and grow faster.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.