Learn how to enhance your retail store’s sales using Pabbly Chatflow for an automated AI product assistant on WhatsApp. Master conversational marketing with practical techniques for creating chatbots that engage visitors at exactly the right moment in their journey.

Watch Step By Step Video Tutorial Below


1. Accessing Pabbly Chatflow for Your AI Assistant

To begin using Pabbly Chatflow, open a new browser tab and navigate to Pabbly.com/chatflow. This platform is designed to automate WhatsApp messaging, making it ideal for retail stores looking to boost sales.

On the Pabbly Chatflow page, you will see options to sign in or sign up for free. If you are new, click on the sign up free option to receive 100 free credits monthly. Existing users should proceed with the sign in option. Once logged in, find the access now button to enter the dashboard.


2. Creating Your AI Assistant in Pabbly Chatflow

In the Pabbly Chatflow dashboard, click on the AI Assistant option. Here, you can create an AI assistant by clicking on the plus add assistant button. You will need to name your assistant; for this guide, we will name it ‘Retail Stores Boosting Sales with AI Product Assistant’.

  • Select the instruction type as AI Agent.
  • Set the temperature to 0.5 for balanced responses.
  • Choose the AI model provider as OpenAI and select GPT-4 Mini.

After these selections, you will need to enter your OpenAI API key. Click on the OpenAI API keys page link to generate your API key, which you will copy and paste into the designated field in Pabbly Chatflow. This setup is crucial for your AI assistant to function properly.


3. Configuring Assistant Settings in Pabbly Chatflow

Once you’ve set up your AI assistant, the next step is to configure its settings. In the settings, you can define the header message, footer message, and stop keywords. The header message is what users will see at the beginning of the conversation, while the footer message can provide closing information. using Pabbly Connect

  • Set a welcoming header message like ‘Hello, welcome to Trend Card Fashion Store!’.
  • Add a footer message to thank users for their interaction.
  • Define stop keywords to halt the assistant’s responses when necessary.

Additionally, configure retry attempts for the assistant to ensure it can provide responses consistently. Lastly, set a fallback message for any technical errors during conversations.


4. Uploading Knowledge Source for Your AI Assistant

Your AI assistant will need a knowledge base to provide accurate responses. In Pabbly Chatflow, you can upload a knowledge source file that contains all the necessary information about your retail store, such as product categories, store timings, and delivery policies. using Pabbly Connect

Ensure your knowledge source file is in PDF or TXT format and less than 90 MB. Once you’ve prepared your file, simply drag and drop it into the designated area in Pabbly Chatflow. This knowledge base will enable your assistant to give specific answers rather than generic replies.


5. Finalizing Your AI Assistant Setup in Pabbly Chatflow

After uploading the knowledge base, you can finalize your AI assistant’s design. In Pabbly Chatflow, you can customize the appearance, including themes and colors. Once satisfied, enable the assistant and click on the save assistant button. using Pabbly Connect

Next, you can embed your AI assistant into your website by copying the provided code. This allows your assistant to be accessible from your site, enhancing customer interaction. Finally, navigate to the inbox settings to enable automatic replies for WhatsApp messages, ensuring your assistant responds promptly to user inquiries.


Conclusion

In this tutorial, we explored how to use Pabbly Chatflow to create an AI product assistant for retail stores. By setting up your assistant with the right configurations and knowledge base, you can significantly boost sales and improve customer service through automated responses on WhatsApp. Start using Pabbly Chatflow today to transform your retail business!

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.