Turn Form Submissions into Instant Replies Using AI

Learn how to automate instant replies for Google Form submissions using Pabbly Connect, Gmail, and OpenAI in this detailed tutorial. Learn to create powerful connections between your critical applications without requiring specialized programming knowledge or extensive technical background.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Automation

To begin automating responses for Google Form submissions, you need to access Pabbly Connect. Start by navigating to the Pabbly website at Pabbly.com.

Once there, sign into your account or create a new one. New users can take advantage of the free plan, which offers 100 tasks monthly. After logging in, click on the Pabbly Connect option to access the app dashboard.

2. Creating a Workflow in Pabbly Connect

In this section, you’ll create a new workflow in Pabbly Connect. Click on the ‘Create Workflow’ button and select the new beta workflow builder. Name your workflow as ‘Turn Form Submissions into Instant Replies Using AI’ and choose the appropriate folder.

• Click on the ‘Create’ button.
• Select the trigger application as Google Forms.
• Choose the trigger event ‘New Response Received’.

After setting the trigger, connect your Google Forms to Pabbly Connect by following the provided webhook URL. This URL will facilitate the connection between your Google Forms and Pabbly Connect.

3. Setting Up Google Forms Connection

To connect Google Forms with Pabbly Connect, open your Google Form and navigate to the responses section. Click on ‘View in Sheets’ to access the linked Google Sheet. This sheet will capture all form submissions automatically.

• Copy the link of your Google Form.
• Submit a dummy response to test the integration.
• Ensure the data appears in the Google Sheet.

Next, go to the ‘Extensions’ menu in Google Sheets, select ‘Add-ons’, and find Pabbly Webhooks. Install it if you haven’t already. After installation, set up the webhook URL in the add-on settings by specifying the trigger column, which should be the final data column.

4. Integrating OpenAI and Gmail with Pabbly Connect

After successfully connecting Google Forms, the next step is to integrate OpenAI and Gmail through Pabbly Connect. Set OpenAI as the action application and select the action event as ‘ChatGPT’.

Connect OpenAI by entering your API token. You can create this token from the OpenAI API keys page. Once connected, set the AI model to GPT-4 and configure the prompt to generate a professional email response based on the form submission details.

5. Sending Email Replies via Gmail with Pabbly Connect

The final step is to send the generated email using Gmail. Add a new action step in Pabbly Connect and select Gmail as the action application. Choose the action event ‘Send Email’ and connect your Gmail account.

Map the recipient’s email address from the form submission, set the email subject, and use the generated content from OpenAI as the email body. Click on ‘Save and Send Test Request’ to verify if the email is sent successfully.

Conclusion

This tutorial demonstrated how to use Pabbly Connect to automate email replies for Google Form submissions. By integrating Google Forms, OpenAI, and Gmail, you can streamline your customer response process effectively.