Payment Received → Thank You Message Sent Automatically (Magic Setup!)

Learn how to automate thank you messages using Pabbly Connect when payments are received through Razer Pay. Step-by-step guide included! Build sophisticated automated workflows in less time than you think. This guide translates complex integrations into straightforward steps for immediate implementation.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Automation

To set up your automation, first access Pabbly Connect by visiting Pabbly.com/connect. This platform allows you to integrate various applications seamlessly without any coding knowledge.

Once on the Pabbly Connect page, you will find options to sign in or sign up. If you are new, click on the ‘Sign Up Free’ option to create an account. Existing users can simply sign in. After logging in, navigate to Pabbly Connect by clicking the ‘Access Now’ button.

2. Creating Your Workflow in Pabbly Connect

After accessing Pabbly Connect, click on the ‘Create Workflow’ button. You will be prompted to choose between the new beta version or the classic version of the workflow builder. For this tutorial, select the new beta version for a more modern experience.

• Enter a workflow name: ‘Payment Received → Thank You Message Sent Automatically (Magic Setup)’.
• Select a folder for your workflow.
• Click the ‘Create’ button to finalize your workflow setup.

Now your workflow is created, and it’s time to set up the trigger that initiates the automation.

3. Setting Up the Trigger with Razer Pay

The first step in the workflow is to set up the trigger. Select Razer Pay as your trigger application. This means that whenever a payment is captured through Razer Pay, it will trigger the workflow in Pabbly Connect.

Choose the event as ‘Payment Captured’ and click the ‘Connect’ button. You will receive a webhook URL which you need to copy and paste into your Razer Pay account under the developers’ section. This connects your Razer Pay account with Pabbly Connect.

• Go to the Razer Pay dashboard.
• Click on ‘Developers’ and then ‘Webhooks’.
• Add a new webhook using the copied URL.

After setting up the webhook, make a test payment to see if the integration works correctly. Check your Pabbly Connect workflow to ensure the payment details are received.

4. Using Number Formatter to Adjust Payment Amount

In the next step, you will use the Number Formatter in Pabbly Connect to ensure the payment amount is formatted correctly. Choose the Number Formatter application and select the event ‘Perform Math Operation’.

Here, you will map the amount received from Razer Pay. Since Razer Pay does not include decimals in the payment amount, you will divide the total amount by 100 to get the correct value. Enter the operation as ‘Divide’ and click the ‘Save and Send Request’ button.

After performing the math operation, verify that you have the correct amount displayed, which should match the payment made. This ensures that the amount is formatted correctly for the next steps in the automation.

5. Sending Thank You Messages via Pabbly Chatflow

Now, it’s time to send a thank you message to the user via WhatsApp. Select Pabbly Chatflow as your action application. Choose the event ‘Send Text Message’ and click on the ‘Connect’ button.

You will need to create a new connection by entering the API token from your Pabbly Chatflow dashboard. Once connected, map the recipient’s WhatsApp number from the previous response, ensuring that you send the message to the correct user.

In the WhatsApp message field, customize your message using dynamic mapping. Include the user’s name, item name, amount paid, and any other relevant details. Ensure the message is personalized for each user.

Finally, click on the ‘Save and Send Test Request’ button to send a test message to your WhatsApp. If everything is set up correctly, you should receive a thank you message confirming the order details.

Conclusion

Using Pabbly Connect, you can easily automate the process of sending thank you messages after receiving payments through Razer Pay. This setup not only saves time but also enhances customer communication. Follow the steps outlined in this tutorial to implement this automation for your business and streamline your workflow.