Build Once, Reply Forever — WhatsApp Chatbot Explained

Learn how to create a WhatsApp Chatbot using Pabbly Chatflow. Automate responses, integrate with YouTube, and enhance customer communication seamlessly. Discover practical methods for designing chat sequences that capture leads, answer questions, and guide users to the next step in your funnel.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Chatflow for Your WhatsApp Chatbot

To start creating your WhatsApp Chatbot, the first step is accessing Pabbly Chatflow. Open a new tab and type in the URL Pabbly.com/chatflow. This will take you to the Pabbly homepage where you can either sign in or sign up for a free account.

If you’re a new user, select the ‘Sign Up Free’ option to create your account. This allows you to receive 100 free credits every month for using Pabbly Chatflow. Existing users can simply log in. Once logged in, navigate to the Pabbly apps page and select ‘Access Now’ under Pabbly Chatflow.

2. Adding Your WhatsApp Number to Pabbly Chatflow

After accessing Pabbly Chatflow, the next step is to add your WhatsApp number. Click on the ‘Add WhatsApp Number’ button on the dashboard. You will be given two options: WhatsApp Connect or Manual Token Connect.

• Choose WhatsApp Connect for a seamless integration.
• Select Manual Token Connect if you prefer to connect using a token.

Once your WhatsApp number is added, you can proceed to the sidebar where you will see various features of Pabbly Chatflow. This is essential for creating your chatbot flow.

3. Creating Your WhatsApp Chatbot Flow

The next step is to create the actual flow for your WhatsApp chatbot using Pabbly Chatflow. Click on the ‘Flows’ option in the sidebar to access the flow builder page. Here, you can see any existing flows and create new ones.

To create a new flow, select the ‘Add Flow’ button. Enter a name for your flow, such as ‘Build Once Reply Forever WhatsApp Chatbot Explained’. You will also need to set a trigger for the flow. This can be a keyword or a quick reply button initiated by the user.

• Set the trigger to ‘Keyword Reject Match’.
• Define keywords like ‘hello’ to initiate the chatbot.

With the trigger set, you can now start building your flow by dragging and dropping message blocks from the left-hand side.

4. Adding Messages and Action Buttons in Pabbly Chatflow

Once your flow is set up, it’s time to add messages and action buttons. Start by dragging a message block into the flow and inputting a welcome message. For instance, you can say, ‘Hi, welcome to Cloudflow. We help businesses automate workflows.’ After this, you can add buttons for user interaction. using Pabbly Connect

For example, create buttons such as ‘Services’ and ‘Plans and Pricing’. Set the type of these buttons to ‘Quick Reply’. This allows users to interact easily with the chatbot. When a user clicks on one of these buttons, you can direct them to a list of services offered.

Add a list block to show the services. Include items like ‘Automation Solutions’ and ‘Technical Support’.

Each item in the list can also have buttons for further actions, ensuring that users have a seamless experience.

5. Finalizing and Testing Your WhatsApp Chatbot

After setting up your messages and buttons, it’s crucial to finalize your flow by saving it. Click the ‘Save’ button, and a confirmation pop-up will indicate that your flow has been successfully created. Now you can test your chatbot to ensure it functions as intended.

To test, send a message to your WhatsApp number that triggers the chatbot. You should receive the welcome message followed by the options you created. This confirms that your Pabbly Chatflow setup is working correctly.

Ensure all buttons lead to the correct responses. Check that user inputs are captured accurately.

Once everything is functioning, you can share your flow with colleagues or friends to showcase your new WhatsApp Chatbot created using Pabbly Chatflow.

Conclusion

Creating a WhatsApp Chatbot using Pabbly Chatflow allows businesses to automate customer interactions effectively. By following the steps outlined in this tutorial, you can build a chatbot that replies instantly, enhancing customer satisfaction and operational efficiency. Start using Pabbly Chatflow today to streamline your communication!