Never Miss a Google Review Again – AI Auto Replies

Learn how to automate Google review replies using Pabbly Connect for seamless customer engagement. Step-by-step tutorial included. Revolutionize your productivity approach with just a few strategic clicks. Uncover professional methods for connecting applications and creating workflows that reclaim hours of your week.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for Google Reviews

To automate replies for Google reviews, start by accessing Pabbly Connect. If you are a new user, visit pabbl.com/connect to create an account. Click on the ‘Sign Up for Free’ option in the top right corner to get started. Existing users can directly log in and access the workflow builder.

Once logged in, you will find the blank workflow builder. Here, you will set up the trigger and action processes necessary for managing Google reviews. This is the core of your automation system using Pabbly Connect.

2. Creating the Trigger with Google Business Profile

The first step in your automation is to create a trigger in Pabbly Connect. Click on the ‘Add Trigger’ button and search for ‘Google Business Profile’. For the event, select ‘New Review’. This sets up the trigger to activate whenever a new review is posted.

• Select ‘Add New Connection’ to link your Google Business Profile with Pabbly Connect.
• Sign in with your Google account and allow necessary permissions.
• Choose the relevant location for your business.

Once the connection is established, click on ‘Save and Send Test Request’ to capture the latest review. This will allow you to proceed with the subsequent steps in your automation using Pabbly Connect.

3. Adding Review Data to Google Sheets

After setting up the trigger, the next action is to log the review details into Google Sheets. In Pabbly Connect, click on ‘Add New Action Step’ and select ‘Google Sheets’. For the event, choose ‘Add New Row’. This action will store the review information for future reference.

To connect your Google Sheets, repeat the sign-in process to authorize Pabbly Connect. Once connected, select the spreadsheet and worksheet where you want the data to be stored. Use the mapping feature to dynamically insert details such as the reviewer’s name, rating, and review text.

4. Generating Personalized Replies with Google Gemini

Next, you will generate personalized replies using Google Gemini. Click on ‘Add New Action Step’ and search for ‘Google Gemini’. Choose ‘Generate Content’ as the event. This step is crucial as it creates tailored responses based on the review content. using Pabbly Connect

• Connect to Google Gemini using your API key from Google AI Studio.
• Map the reviewer’s name, rating, and comment into the prompt for generating responses.
• Select the desired AI model and method for content generation.

After setting up the prompt, click on ‘Save and Send Test Request’. You should receive a generated reply that you can then post back to the Google Business Profile.

5. Posting the Generated Reply to Google Business Profile

The final step in your automation is to post the generated reply back to the Google Business Profile. Add another action step in Pabbly Connect and select ‘Google Business Profile’ again, but this time choose ‘Create Reply’ as the event.

Utilize the existing connection you created earlier. Map the review name and the generated reply from Google Gemini to ensure the response corresponds accurately to the review. Click ‘Save and Send Test Request’ to post the reply.

Once completed, you can check your Google Business Profile to verify that the reply has been successfully posted. This entire process showcases how Pabbly Connect seamlessly integrates multiple applications to automate your review responses efficiently.

Conclusion

In this tutorial, we explored how to automate Google review replies using Pabbly Connect. By setting up triggers, logging data in Google Sheets, and generating personalized replies with Google Gemini, you can enhance customer engagement effortlessly. Start using Pabbly Connect today to ensure you never miss a review again!