Learn how to automate WhatsApp messages for restaurant deals and festive offers using Pabbly Chatflow in this detailed tutorial. Learn how to create intelligent chat workflows that provide instant customer support while qualifying leads 24/7 without human intervention.
Watch Step By Step Video Tutorial Below
1. Access Pabbly Chatflow to Automate WhatsApp Messages
To automate WhatsApp messages for restaurant deals and festive offers, start by accessing Pabbly Chatflow. Open your browser and go to Pabbly.com/chatflow. Here, you will find options to sign up or sign in. If you’re a new user, click on ‘Sign Up Free’ to create your account.
Once signed in, you will see the Pabbly applications window. From this window, click on ‘Access Now’ under Pabbly Chatflow to reach the dashboard. Here, you can connect your WhatsApp number. Click on the ‘Add WhatsApp Number’ button and select the ‘WhatsApp Connect’ option for the best results.
2. Create a Template for WhatsApp Messages in Pabbly Chatflow
Creating a template in Pabbly Chatflow is essential for sending personalized messages. Navigate to the template section in the left sidebar. Here, you can see existing templates or create a new one by clicking on the ‘Add Template’ button.
- Click ‘Add Template’ to open the template creation window.
- Fill in the required details, including the template name and message content.
- Make sure your template is approved before sending messages.
After creating your template, ensure that it includes dynamic fields like customer names. This personalization enhances customer engagement and response rates.
3. Set Up a Broadcast in Pabbly Chatflow
Next, set up a broadcast to send your WhatsApp messages. In Pabbly Chatflow, click on the ‘Broadcast’ section from the left sidebar. Here, you will see options for existing broadcasts, including live and scheduled ones. To create a new broadcast, click on the ‘Add Broadcast’ button.
In the broadcast window, select ‘Broadcast Campaign’ as the type. Give your broadcast a name, such as ‘New Offer’, and select your contact list. If your contacts are stored in Google Sheets, you will need to import them into Pabbly Chatflow first.
- Choose the contact list that contains your customers.
- Select the message type as ‘Pre-approved Template Message’.
- Preview your message to ensure it looks correct.
Once everything is set, you can schedule the broadcast or send it immediately to all selected contacts.
4. Test Your Broadcast Messages in Pabbly Chatflow
Testing is a crucial step in ensuring your messages are sent correctly. In Pabbly Chatflow, after setting up your broadcast, look for the option to test the message. Enter your WhatsApp number to receive a test message.
Click on ‘Send Test Message’, and check your WhatsApp for the received message. This step confirms that your template works and the personalization fields are functioning correctly. Ensure that the message arrives with the correct customer name included.
5. Schedule Your Broadcast in Pabbly Chatflow
After testing your broadcast, you can schedule it for a future date and time in Pabbly Chatflow. When prompted, choose whether to send the message instantly or at a later time. If scheduling, make sure to follow the required format for date and time.
Select a future date and time for your broadcast. Confirm your scheduled broadcast details before finalizing.
Once scheduled, you can view the broadcast stats after it has been sent, including delivery rates and engagement metrics. This will help you analyze the effectiveness of your festive offers.
Conclusion
In this tutorial, we explored how to automate WhatsApp messages for restaurant deals and festive offers using Pabbly Chatflow. By following these steps, you can efficiently communicate with your customers, enhancing engagement and boosting sales during festive seasons.
Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.
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