Learn how to send discount messages on WhatsApp to all customers using Pabbly Chatflow. This step-by-step tutorial covers everything you need. Discover how to design chat experiences that feel personal and responsive while handling customer inquiries automatically around the clock.

Watch Step By Step Video Tutorial Below


1. Access Pabbly Chatflow to Send Discount Messages

To send discount messages on WhatsApp, you need to access Pabbly Chatflow. Start by navigating to the Pabbly Chatflow website. If you are a new user, you can sign up for free and receive 100 credits every month to explore its features.

Once you have logged into your Pabbly Chatflow account, you will see the dashboard. From here, you can manage your WhatsApp conversations effectively and set up your discount message templates.


2. Create a Template for Your Discount Message

Creating a template is essential for sending bulk discount messages. In your Pabbly Chatflow dashboard, navigate to the template list section and click on the ‘Add Template’ button. Here, you will select the category as ‘Marketing’ and name your template, for instance, ‘New Test’.

  • Select the language (e.g., English).
  • Choose the template type (e.g., Text).
  • Add a header (e.g., Good Morning).
  • Write the body of the message (e.g., Hello World, this is a dummy message).

After filling in these details, click the submit button to create your template. This template will be used for broadcasting your discount messages.


3. Broadcast Discount Messages to All Contacts

To send discount messages to all your contacts, you will utilize the broadcast feature in Pabbly Chatflow. Click on the ‘Add Broadcast’ button and select the type as ‘Broadcast Campaign’. Enter a broadcast name, such as ‘Discount Message’.

Next, select the contact list you want to send the message to. You can either choose to send it to all contacts or a specific list. After selecting the list, choose your pre-approved template for the message. Click on the ‘Done’ button to finalize your selection.


4. Test and Schedule Your Broadcast

Before sending the broadcast, it is wise to test how your message will appear to customers. In Pabbly Chatflow, enter a test name and phone number, then click on the ‘Send Test Message’ button. This allows you to verify that the message looks correct.

If you are satisfied with the test, you can choose to send the broadcast instantly or schedule it for a later date. To schedule, select the option to schedule the broadcast and choose a date and time. For example, you can set it for January 5, 2026, at 2 PM.


5. Conclusion: Automating WhatsApp Messages with Pabbly Chatflow

In this tutorial, we have discussed how to send discount messages on WhatsApp using Pabbly Chatflow. By creating a template, broadcasting your message, and testing it, you can efficiently reach all your customers.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.

Pabbly Chatflow makes it easy to automate your WhatsApp messaging process, ensuring that your discount offers are communicated effectively. Start using Pabbly Chatflow today to enhance your customer engagement!