Create High-Engagement WhatsApp Chatbots 📈

Learn how to create high-engagement WhatsApp chatbots using Pabbly Chatflow. Step-by-step guide to automate customer interactions effectively. Master conversational marketing with practical techniques for creating chatbots that engage visitors at exactly the right moment in their journey.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Chatflow for WhatsApp Automation

To create high-engagement WhatsApp chatbots, you first need to access Pabbly Chatflow. Open a new tab and navigate to the official Pabbly Chatflow page by searching ‘Pabbly.com/chartflow’. This platform offers comprehensive WhatsApp automation tools that can enhance customer interaction.

Once on the Pabbly Chatflow page, you will see options to sign in or sign up free. If you are a new user, click on sign up free to receive 100 free credits each month. Existing users can simply sign in to their accounts to start creating chatbots.

2. Creating Your WhatsApp Chatbot Flow in Pabbly Chatflow

After signing in, navigate to the Pabbly Chatflow dashboard. Here, you can create a new flow by clicking on the add flow button. Name your flow, such as ‘Create High Engagement WhatsApp Chatbots’, to easily identify it later.

• Click on the flows option from the left sidebar.
• Select add flow and enter a name for your chatbot.
• Choose the active/inactive toggle to keep your flow active.

This flow will allow you to automate responses based on keywords sent by users. For instance, you can set up triggers using keywords like ‘high’ or ‘hello’ to initiate interactions with your users.

3. Setting Up Keywords and Initial Responses

In this section, you will set up the keywords that will trigger your chatbot responses in Pabbly Chatflow. Click on the trigger event option and select keywords. Enter the keywords you expect users to send.

• Enter the first keyword in the enter keywords box, such as ‘high’.
• Press enter to add the keyword to the list.
• Repeat for additional keywords like ‘hello’.

Once the keywords are set, you can add a welcome message along with an image to engage users. This will make the chatbot more interactive, prompting users to respond effectively.

4. Customizing Chatbot Responses and Actions

Now that you have set up the keywords, it’s time to customize the responses in Pabbly Chatflow. You can add media and text messages to enhance user engagement. Start by adding a media button to send an image related to your business.

After adding the image, include a text message that welcomes users and asks how they can be assisted. You can also add quick reply buttons for common actions like booking a waste pickup or contacting support. This step is crucial for guiding users through their interactions.

5. Finalizing Your Chatbot Flow and Testing

Once you have customized all responses, you need to finalize your chatbot flow in Pabbly Chatflow. Click the save button to ensure all your settings are stored. Make sure to test your chatbot by sending the keywords you configured.

For example, sending ‘hello’ should trigger the welcome message and prompt further interaction. This testing phase is essential to ensure your chatbot operates smoothly and effectively engages users.

Conclusion

Creating high-engagement WhatsApp chatbots using Pabbly Chatflow allows businesses to automate customer interactions efficiently. By following this guide, you can set up a responsive chatbot that enhances user experience and saves time in managing customer queries.