How to Build a WhatsApp Chatbot for Online Coaching

Learn how to create an automated WhatsApp chatbot for online coaching using Pabbly Chatflow. Follow our step-by-step guide to streamline your coaching business. Implement professional chat automation that answers common questions, qualifies leads, and books appointments without human intervention.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Chatflow for WhatsApp Integration

To create an automated WhatsApp chatbot for online coaching, the first step is accessing Pabbly Chatflow. You can do this by visiting Pabbly.com/chatflow in your browser. This platform is designed to facilitate WhatsApp automation for various business needs.

Once on the Pabbly Chatflow page, you will see options to sign in or sign up. If you are a new user, click on the ‘Sign Up Free’ option to create an account. Existing users can simply sign in. After logging in, you will be directed to the Pabbly Chatflow dashboard where you can manage your WhatsApp numbers and create flows.

2. Creating Your WhatsApp Chatbot Flow in Pabbly Chatflow

Now that you have accessed Pabbly Chatflow, the next step is to create your chatbot flow. Click on the ‘Flows’ option in the left menu, then click on the ‘+ Add Flow’ button. You will need to name your flow, for example, ‘Build a WhatsApp Chatbot for Online Coaching’.

• Select the trigger event for your flow.
• Choose the type of interaction, such as keywords.
• Set up your welcome message and buttons for user interaction.

After naming your flow, you will set up the trigger event. For this, choose the ‘Keyword/Regex’ option to respond to specific keywords sent by users. Enter keywords such as ‘hello’, ‘hi’, and ‘coaching class’. These keywords will activate your chatbot whenever users send them to your WhatsApp business account.

3. Designing User Interactions with Pabbly Chatflow

With your trigger set, the next step is to design the interactions users will have with your Pabbly Chatflow powered chatbot. Start by creating a welcome message that greets users and offers them options. Use the text button feature to write a message like, ‘Hello! Welcome to Brightmind’s Online Coaching. How can I help you today?’ Add buttons such as ‘View Courses’ and ‘Contact Support’ for user navigation.

To provide users with a list of courses, select the ‘List’ button feature. Enter a message body like ‘Here are the courses we offer’ and set up the course types. You can add multiple courses to this list, ensuring that users can easily select their desired option. This setup will allow your bot to respond dynamically based on user selections.

4. Collecting User Information with Pabbly Chatflow

Once users select their desired course, your Pabbly Chatflow bot will need to collect their information. Use the ‘Ask Question’ button to prompt users for their full name and contact number. Make sure to set the contact custom fields for each piece of information to ensure that your bot can store and recall this data effectively.

• Ask for the user’s full name and contact number.
• Set up custom fields to store this information.
• Ensure the flow is saved to prevent data loss.

After collecting the user’s details, connect these questions to the next steps in your flow. This will create a seamless experience where users are guided through the booking process without confusion. Ensure that you save your flow to keep all your progress intact.

5. Finalizing and Testing Your WhatsApp Chatbot

After setting up the entire flow in Pabbly Chatflow, it is crucial to finalize and test your WhatsApp chatbot. Review the connections between each step, ensuring that all buttons and messages are correctly linked. Once everything is in order, click the save button to update your flow.

To test your chatbot, send a message to your WhatsApp account using one of the keywords you set up earlier. The bot should respond immediately with the welcome message and available options. This testing phase will confirm that your chatbot is functioning as intended, providing a smooth experience for your users.

Conclusion

In conclusion, using Pabbly Chatflow to build a WhatsApp chatbot for online coaching streamlines communication with your students. By following these detailed steps, you can automate responses and manage inquiries efficiently, enhancing your coaching business.