How to Automate Property Inquiries with a WhatsApp Agent

Learn how to automate property inquiries using Pabbly Chatflow and WhatsApp Agent with this step-by-step tutorial. Integrate various applications seamlessly. Master conversational marketing with practical techniques for creating chatbots that engage visitors at exactly the right moment in their journey.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Chatflow for WhatsApp Integration

To automate property inquiries effectively, you first need to access Pabbly Chatflow. Start by navigating to Pabbly.com/chatflow in your browser. Here, you will find options to sign in or sign up for free if you are a new user.

Once logged in, you will see a dashboard with various Pabbly applications. Click on the ‘Access Now’ button under Pabbly Chatflow to proceed. This platform is essential for setting up your WhatsApp agent.

2. Setting Up Your WhatsApp Agent in Pabbly Chatflow

After accessing Pabbly Chatflow, the next step is to set up your WhatsApp number. Click on the ‘Add WhatsApp Number’ button. You will be presented with two options: ‘WhatsApp Connect’ and ‘Manual Token Connect’. Choose ‘WhatsApp Connect’ for a seamless setup.

• Select ‘WhatsApp Connect’ for adding your number.
• Follow the prompts to link your WhatsApp account.

This integration is crucial as it enables the AI agent to respond to inquiries through WhatsApp, thereby enhancing customer interaction.

3. Creating an AI Agent Using Pabbly Chatflow

To create an AI agent, navigate to the AI Assistant feature within Pabbly Chatflow. Click on the ‘Add AI Assistant’ button. Here, you will need to name your assistant, after which you will be directed to the flow window.

In the flow window, select ‘Custom Prompt’ from the instruction type dropdown. This allows you to define how your AI agent will interact with users. You can also choose predefined examples like ‘AI Agent’ or ‘Customer Support Agent’.

• Set the temperature for responses (0 for focused, 1 for creative).
• Select ‘OpenAI’ as the AI to use and choose the model.

These settings are vital for customizing how your assistant will respond to property inquiries.

4. Configuring Your AI Assistant’s Settings

Once the AI agent is created, configure its settings in Pabbly Chatflow. You can set a header message and footer message, which will appear in the chats. Additionally, define stop keywords that will halt the AI’s responses if a user types them.

For example, if you set ‘human’ as a stop keyword, the AI will stop responding and indicate that a human will take over. This ensures a smooth transition for complex queries.

Specify the number of retry attempts for unanswered queries. Provide a fallback message for instances when the AI cannot respond.

These configurations enhance the effectiveness of your WhatsApp agent in handling property inquiries.

5. Activating and Assigning the AI Agent to WhatsApp Chats

To finalize your setup, activate your AI assistant in Pabbly Chatflow by enabling the assistant and clicking on ‘Save Assistant’. This step is crucial as it makes your AI agent operational.

After activation, you can assign the AI agent to your WhatsApp chats. Go to ‘Inbox Settings’ in the settings menu. Here, enable AI auto-replies, select your contact list, and choose the assistant to assign.

For bulk assignments, select the entire contact list. For individual assignments, select a specific chat and enable the assistant.

This ensures that your WhatsApp agent is ready to assist clients with their property inquiries, providing quick and accurate responses.

Conclusion

In conclusion, automating property inquiries using Pabbly Chatflow and a WhatsApp agent streamlines communication and enhances customer service. By following these detailed steps, you can create an efficient AI assistant tailored to your business needs.