Auto-Send Offers to All Customers | E-Commerce Broadcast Setup

Learn how to set up automated broadcasts for your e-commerce store using Pabbly Chatflow to notify all customers about offers and price drops. Master conversational marketing with practical techniques for creating chatbots that engage visitors at exactly the right moment in their journey.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Chatflow for E-Commerce Broadcasts

To start using Pabbly Chatflow for your e-commerce broadcasts, you need to access the platform. If you are an existing user, simply log into your dashboard. New users can visit pabbl.com/chartflow and click on the ‘Sign Up for Free’ button in the top right corner. This will give you 100 free credits each month for exploring Pabbly Chatflow.

Once you have signed up and logged in, make sure to add your WhatsApp number in Pabbly Chatflow. This is crucial for sending messages to your customers. If you need help with this step, a tutorial is available in the description box below.

2. Preparing Your Broadcast Template in Pabbly Chatflow

Before creating a broadcast, you must prepare your message template. In Pabbly Chatflow, navigate to the template list. Here, you can create a new template by clicking on the ‘Add Template’ button. Ensure your message is clear and engaging, as this will be sent to all your contacts.

• Click on ‘Add Template’ to create a new message.
• Name your template appropriately based on the offer.
• Save the template once you finish editing.

After creating your template, make sure to check the contact section to see the list of contacts you want to target. You can create a new contact list by clicking on the ‘Add Contact’ button and uploading a CSV file with your contacts’ details.

3. Creating the Broadcast in Pabbly Chatflow

To create your broadcast, go to the broadcast section in Pabbly Chatflow. Click on the ‘Add Broadcast’ button, and select the type as ‘Broadcast Campaign’. Enter a name for your broadcast, such as ‘Price Drop’, and choose the contact list you prepared earlier.

Next, select the message type. You can choose to use a preapproved template or send a regular message. For this tutorial, we will select the preapproved template you created. After selecting the template, fill in the body field with a dynamic name field to personalize your messages.

• Select the contact list for your broadcast.
• Choose the template for the message.
• Personalize the message by adding dynamic fields.

Once you have set everything up, click on ‘Done’ to proceed to test your broadcast.

4. Testing and Scheduling Your Broadcast in Pabbly Chatflow

After setting up your broadcast, it’s important to test it. In Pabbly Chatflow, you can enter a username and mobile number to send a test message. Click on the ‘Send Test Message’ button to verify that everything is working correctly. Check your WhatsApp to see if the message has been received.

If the test is successful, you can choose to either schedule the broadcast or send it instantly. To schedule, set the desired date and time, ensuring it is in the future. For immediate sending, select the option to send it instantly.

Verify your test message is received correctly. Choose to send immediately or schedule for later. Ensure the scheduled time is in the correct format.

Once scheduled, you will see your broadcast listed with the date and time it will be sent. You can always check the statistics of your broadcasts in Pabbly Chatflow to see how many messages were sent, delivered, or read.

5. Conclusion: Leveraging Pabbly Chatflow for E-Commerce Success

By utilizing Pabbly Chatflow, you can effectively automate your e-commerce broadcasts, ensuring all customers are promptly notified about offers and price drops. This seamless integration allows for personalized communication, enhancing customer engagement.

With the ability to schedule broadcasts and track their performance, Pabbly Chatflow provides a powerful solution for your e-commerce needs. Start using Pabbly Chatflow today and experience the benefits of automated messaging for your business!