Learn how to automate pet adoption via WhatsApp using Pabbly Chatflow in this detailed tutorial. Follow the exact steps to create your own WhatsApp chatbot.

Watch Step By Step Video Tutorial Below


1. Access Pabbly Chatflow to Create Your WhatsApp Chatbot

To automate pet adoption via WhatsApp, the first step is to access Pabbly Chatflow. Start by visiting the Pabbly Chatflow website. If you are a new user, click on the ‘Sign Up Free’ button to create your account. Existing users can simply sign in.

Once you log in, you will be directed to the dashboard. Here, you can add your WhatsApp number by selecting either the WhatsApp connect method or the manual token connect method. This is crucial for integrating WhatsApp into your pet adoption process.


2. Create Your WhatsApp Chatbot in Pabbly Chatflow

Next, you will create your WhatsApp chatbot within Pabbly Chatflow. From the dashboard, click on ‘Flows’ to access the flow builder. Here, click on ‘Add Flows’ to start a new chatbot.

  • Name your flow, for example, ‘Pet Adoption Bot’.
  • Set up a trigger event by selecting ‘Keyword Match’.
  • Add keywords like ‘hello’ and ‘adopt’ to trigger responses.

This setup ensures that your chatbot responds when users send specific keywords, thereby initiating the pet adoption conversation.


3. Configure Responses for Your WhatsApp Chatbot

After setting the trigger, the next step is to configure responses within your Pabbly Chatflow setup. Drag the text button into the flow to send a welcome message when the user triggers the bot with a keyword.

For example, you can set the welcome message to say, ‘Hi there, welcome to Happy Boss Animal Shelter! Looking to adopt a furry friend today?’ Below this message, add buttons like ‘See Available Pets’ and ‘Talk to Staff’ for user interaction.


4. List Available Pets for Adoption

To provide users with options, you will need to list available pets. In your Pabbly Chatflow flow, after the welcome message, use the list feature to display pets. You can add multiple items representing different pets available for adoption.

  • For each pet, include a name and description.
  • Connect user selections to a custom field to save their choice.
  • Ensure to save the flow regularly to avoid losing changes.

This setup allows your chatbot to remember which pet the user is interested in, facilitating a smoother adoption process.


5. Finalize the Adoption Process

Finally, to complete the adoption process, you will need to ask users for their details. Use the ask question feature in Pabbly Chatflow to gather information such as full name, email, and address.

After collecting this information, direct them to a payment link for the adoption fee. You can add buttons for ‘Paid’ and ‘I Will Pay Later’ to manage user responses effectively.

Once the payment is confirmed, send a confirmation message to the user thanking them for adopting their pet. This ensures a complete and satisfying user experience.


Conclusion

In this tutorial, we explored how to automate pet adoption via WhatsApp using Pabbly Chatflow. By following the detailed steps, you can create an effective chatbot that streamlines the adoption process and enhances user interaction.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.