Learn how to set up a 24/7 WhatsApp AI Assistant using Pabbly Chatflow. Step-by-step guide for seamless integration with essential apps. This detailed guide shows you how to build powerful chat automation that engages visitors and converts prospects—without any coding required.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Chatflow for Your WhatsApp AI Assistant

To create your WhatsApp AI Assistant, first, you need to access Pabbly Chatflow. If you are an existing user, simply log in to your account. For new users, visit the Pabbly Chatflow landing page and click on ‘Sign Up for Free’ in the top right corner. You will receive 100 free tasks per month to explore the platform.

Once logged in, ensure you add your WhatsApp number within Pabbly Chatflow. This step is crucial for integrating your AI Assistant with WhatsApp. If you need guidance on adding your WhatsApp number, refer to the dedicated video tutorial linked in the description box.

2. Creating Your AI Assistant in Pabbly Chatflow

Now that you have accessed Pabbly Chatflow, it’s time to create your AI Assistant. Open the AI Assistant section and select the instruction type. You can choose a custom prompt or select from pre-built examples such as ‘AI Agent’ or ‘Customer Support Agent’. This selection will automatically populate the necessary instructions.

  • Select a custom prompt or a pre-built example.
  • Set the temperature for AI responses to control creativity.
  • Choose the AI model, such as GPT-4 Mini.

After selecting your options, you will need to input your OpenAI API key. Click on the provided link to create a new secret key, copy it, and paste it into the API key section in Pabbly Chatflow. Once saved, your AI Assistant is ready for configuration.

3. Configuring AI Assistant Settings in Pabbly Chatflow

With your AI Assistant created, the next step is to configure its settings in Pabbly Chatflow. You can customize the header and footer messages, add stop keywords, and specify fallback messages for when the AI fails to respond. Make sure to enter the stop keywords and press enter to save them correctly.

  • Set the number of retry attempts for the AI Assistant.
  • Add a fallback message that includes your support email.
  • Upload your knowledge base to improve response accuracy.

To upload your knowledge base, create a Google document containing FAQs and company information, then download it in TXT or PDF format. Upload this file in Pabbly Chatflow to enhance your AI Assistant’s capabilities.

4. Finalizing Your AI Assistant in Pabbly Chatflow

After configuring the settings, you can finalize your AI Assistant in Pabbly Chatflow. Enter the display name, initial messages, and customize the chat interface. You can style the chat to match your brand’s aesthetics, including changing colors and themes.

Once satisfied with your configurations, toggle the button to save your AI Assistant. This step ensures that your setup is complete and ready for use. The AI Assistant will now be able to respond to user inquiries on WhatsApp.

5. Using Your AI Assistant for Business with Pabbly Chatflow

To integrate your AI Assistant into your business, you need to embed it on your website. Pabbly Chatflow provides a script that you can add to your site. When users click on the chat option, they will be redirected to WhatsApp, and the AI Assistant will respond based on the pre-configured settings.

Additionally, you can assign the AI Assistant to specific contacts through the inbox settings. Enable AI auto replies and select the contacts you wish to assign the Assistant to. This feature allows for personalized customer interaction through WhatsApp.

Conclusion

This guide summarizes the key points and helps you understand the essential features and benefits of using this tool.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.

With Pabbly Chatflow, you can create an effective WhatsApp AI Assistant tailored to your business needs. The integration facilitates seamless customer support, ensuring your business is available 24/7. Start utilizing this powerful tool today for enhanced customer engagement.