The Easiest Way to Create a WhatsApp AI Chatbot Using Pabbly Chatflow

Learn how to create a WhatsApp AI Chatbot using Pabbly Chatflow in this step-by-step tutorial. Integrate easily with YouTube and Google. Learn step-by-step how to create, test, and optimize chatbots that enhance customer experience while reducing support workload.

Watch Step By Step Video Tutorial Below

Accessing Pabbly Chatflow for WhatsApp Integration

To create a WhatsApp AI Chatbot, start by accessing Pabbly Chatflow. Open your browser and search for Pabbly.com/chatflow. This will take you to the homepage of Pabbly Chatflow, where you can sign up or log in if you already have an account.

Once logged in, you will see options to access various applications. Click on the ‘Access Now’ button for Pabbly Chatflow to navigate to the dashboard. Here, you can set up your WhatsApp integration smoothly.

Setting Up Your WhatsApp Number in Pabbly Chatflow

In this step, you will connect your WhatsApp number using Pabbly Chatflow. Click on the ‘Add WhatsApp Number’ button. You will see two options: WhatsApp Connect and Manual Token Connect. Choose the WhatsApp Connect method for a seamless setup.

• Select the WhatsApp Connect option.
• Follow the prompts to enter your WhatsApp business number.
• Complete the verification process as instructed.

After connecting your number, you can manage your WhatsApp communications directly through Pabbly Chatflow, streamlining your customer interactions effectively.

Creating an AI Assistant in Pabbly Chatflow

Next, you will create an AI assistant using Pabbly Chatflow. Navigate to the AI Assistant feature on the dashboard and click on the ‘Add Assistant’ button. Enter a name for your assistant and click on ‘Add Assistant’ to proceed.

After creating your assistant, you will configure its settings. Here you can set the instruction type to either Custom Prompt or select a predefined example like AI Agent or Customer Support Agent. Make sure to select an instruction type that fits your business needs.

• Choose the instruction type that suits your assistant’s role.
• Set the temperature for response creativity (0 for focused, 1 for creative).
• Select the AI model, such as GPT-4.

These configurations help tailor your AI assistant’s responses, ensuring they align with your business objectives.

Setting Up Knowledge Source and Configuration

In this section, you will set up a knowledge source for your AI assistant using Pabbly Chatflow. This is crucial for providing accurate responses to customer queries. You can create a Google Doc containing all necessary information, including FAQs and service details.

Upload the document by clicking on the ‘Upload File’ option in the knowledge source section. Ensure the document is in a supported format, such as plain text or PDF. Once uploaded, your assistant can reference this document to answer customer inquiries effectively.

Create a Google Doc with essential business information. Upload the document in Pabbly Chatflow. Configure your assistant to utilize this knowledge source.

This setup ensures that your AI assistant can provide precise and relevant answers, enhancing customer satisfaction.

Finalizing and Embedding Your Assistant

After configuring your assistant, it’s time to finalize and embed it using Pabbly Chatflow. Activate your assistant by enabling the settings and clicking on the ‘Save Assistant’ button. This step ensures that all configurations are stored properly.

You can also embed your assistant on your website by clicking the ‘Embed’ button to receive the script code. Copy this code and paste it into your website’s HTML to integrate the assistant seamlessly.

Additionally, you can assign the assistant to your WhatsApp chats in bulk or individually, ensuring that it handles customer queries efficiently. This comprehensive setup allows you to leverage the full potential of your WhatsApp AI Chatbot.

Conclusion

Creating a WhatsApp AI Chatbot using Pabbly Chatflow is a straightforward process that enhances customer engagement. By following these steps, you can set up an efficient communication channel for your business. Embrace automation and improve your customer service experience today!