Automate Photography Session Bookings with Pabbly Chatflow

Learn how to automate photography session bookings using Pabbly Chatflow and Pabbly Chatflow. Step-by-step guide for seamless integration. Discover how to design chat experiences that feel personal and responsive while handling customer inquiries automatically around the clock.

Watch Step By Step Video Tutorial Below

1. Create a WhatsApp Chatbot Using Pabbly Chatflow

To begin automating photography session bookings, you need to create a WhatsApp chatbot using Pabbly Chatflow. This chatbot will handle customer inquiries and bookings efficiently. Start by accessing Pabbly Chatflow through its website.

Once on the landing page, log in or sign up for a free account. After logging in, navigate to the ‘Flows’ section from the sidebar. Click on the ‘Add Flow’ button to create a new flow. Name your flow ‘Automate Photography Session Bookings’ to keep it organized.

2. Setting Up the Chatbot Flow in Pabbly Chatflow

In this step, you’ll set up the flow for your WhatsApp chatbot using Pabbly Chatflow. After naming your flow, you need to define the trigger event that initiates the chatbot. Select the trigger as ‘Keyword Match’ and enter the keyword ‘photo shoot’.

• Select the ‘Keyword Match’ event.
• Enter the keyword ‘photo shoot’ to activate the chatbot.
• Drag and drop a text button to send a welcome message.

After setting your trigger, add a welcome message to greet users. Include buttons like ‘Book Photo Shoot’ and ‘View Packages’ to guide users through the booking process. This interactive approach enhances user experience.

3. Collecting User Information for Bookings

After users select the ‘Book Photo Shoot’ button, your chatbot should prompt them for their preferred photo shoot type, date, time, and location. This is where Pabbly Chatflow excels in collecting user information.

• Use list messages to present photo shoot types like wedding, birthday, and product shoot.
• Ask for the preferred date and time using question prompts.
• Store responses using contact custom fields for easy retrieval.

This method allows you to create a personalized experience for users. Once the information is collected, confirm the booking details with an option to confirm or cancel.

4. Integrating Pabbly Chatflow with Google Sheets Using Pabbly Connect

To save the collected booking information, you will integrate Pabbly Chatflow with Google Sheets using Pabbly Connect. When the user confirms their booking, the data should be sent to your Google Sheet automatically.

Begin by creating a new workflow in Pabbly Connect. Set the trigger as ‘New Message Received’ from Pabbly Chatflow. Copy the webhook URL provided and paste it into the API request action in your Pabbly Chatflow flow.

Select ‘Google Sheets’ as the action app in Pabbly Connect. Map the fields from the previous step to the Google Sheet columns. Test the connection to ensure data is saved correctly.

This integration ensures that all booking details are stored securely in your Google Sheets, allowing for easy management and follow-up.

5. Finalizing the Chatbot Experience

After setting up the integration, finalize your chatbot experience by adding a confirmation message for users. This message should thank them for their booking and confirm the details they provided.

Additionally, enhance the ‘View Packages’ button by providing a document with your photography packages. This can be done by uploading a file in the media section of Pabbly Chatflow. Make sure to save all changes and test your chatbot to ensure it functions as intended.

By following these steps, you will have a fully functional WhatsApp chatbot that automates photography session bookings, providing a seamless experience for your clients. With Pabbly Chatflow, you can enhance your business efficiency and customer satisfaction.

Conclusion

In conclusion, using Pabbly Chatflow to automate photography session bookings streamlines the entire process, ensuring your clients receive immediate responses and confirmations. By integrating with Pabbly Connect and Google Sheets, you can manage bookings effectively, enhancing your photography business.