Automate Thank-You WhatsApp Messages for WooCommerce Orders Using Pabbly Connect

Learn how to automate thank-you WhatsApp messages for WooCommerce orders using Pabbly Connect in this step-by-step tutorial. Eliminate manual repetitive tasks from your workflow. Discover proven automation methods with intuitive steps designed for efficiency-minded professionals.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for WooCommerce and WhatsApp Integration

To automate thank-you WhatsApp messages for WooCommerce orders, start by accessing Pabbly Connect. This powerful tool allows you to integrate different applications seamlessly. First, navigate to the Pabbly Connect website and sign in or create a new account.

Once logged in, you will find the dashboard. Here, click on the ‘Create Workflow’ button. You will be prompted to name your workflow. For this tutorial, we’ll name it ‘Automate Thank-You WhatsApp Messages for WooCommerce Orders’. After naming, select the new beta method for a more modern workflow experience.

2. Configuring the Trigger in Pabbly Connect

In this step, you will set up the trigger for your workflow. The trigger will be the event that initiates the automation process. Choose ‘WooCommerce’ as your trigger application and select the event as ‘New Order Created’. using Pabbly Connect

• Select ‘WooCommerce’ as the trigger application.
• Choose ‘New Order Created’ as the event.
• Click on the ‘Connect’ button to proceed.

Pabbly Connect will provide you with a webhook URL. This URL is essential for linking your WooCommerce store with Pabbly Connect. Copy this URL, as you will need it in the next steps.

3. Setting Up WooCommerce to Send Data to Pabbly Connect

Now, log into your WooCommerce account. Navigate to WooCommerce settings and find the ‘Advanced’ section. Here, you will see the ‘Webhooks’ option. Click on ‘Add Webhook’ to create a new webhook. using Pabbly Connect

• Name your webhook as ‘New Order Placed’.
• Set the status to ‘Active’.
• Paste the webhook URL from Pabbly Connect in the ‘Delivery URL’ field.

After saving the webhook, you will receive a confirmation that it has been successfully updated. This step ensures that every new order in WooCommerce sends data to Pabbly Connect, triggering the automation.

4. Configuring WhatsApp Integration in Pabbly Connect

With the WooCommerce setup complete, the next step is to set up the action in Pabbly Connect. Select ‘WhatsApp Cloud API’ as your action application. Choose the action event as ‘Send Template Message’. using Pabbly Connect

To connect WhatsApp, you need to provide your WhatsApp Cloud API credentials, including your token and phone number ID. If you haven’t set up your WhatsApp Cloud API yet, you can find tutorials on how to do so on Pabbly’s help desk.

Select ‘Send Template Message’ as the action event. Map the phone number field to capture the customer’s phone number from the WooCommerce order. Select your message template that includes variables for personalization.

Once all fields are filled, click on ‘Save and Send Test Request’ to verify that your WhatsApp message is sent successfully. If done correctly, you should receive a thank-you message on WhatsApp.

5. Testing the Automation Workflow

Now that you have configured both WooCommerce and WhatsApp through Pabbly Connect, it’s time to test the entire workflow. Place a new order in your WooCommerce store, ensuring that all necessary fields are filled out correctly.

After placing the order, check your WhatsApp. You should receive a thank-you message automatically generated by the workflow. This message will include the customer’s name and order details, demonstrating that the integration works flawlessly.

By using Pabbly Connect, you have successfully automated the process of sending thank-you messages via WhatsApp for every new WooCommerce order. This not only enhances customer experience but also saves time and effort in manual messaging.

Conclusion

In this tutorial, we explored how to automate thank-you WhatsApp messages for WooCommerce orders using Pabbly Connect. By following the steps outlined, you can enhance customer engagement and streamline your order confirmation process. This integration demonstrates the power of automation in improving business efficiency.