How to Send Custom Thank You Messages After Payment via Instamojo Using Pabbly Connect

Learn how to send custom thank you messages after payment via Instamojo using Pabbly Connect. Step-by-step tutorial for seamless integration. Discover hidden automation capabilities within your existing tools. This guide shows you how to connect your essential applications and permanently eliminate redundant manual processes.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Integration

To send custom thank you messages after payment via Instamojo, you first need to access Pabbly Connect. Start by navigating to the Pabbly website and signing up for an account if you are a new user.

Once you’ve signed in, you will be directed to the Pabbly Connect dashboard. Here, you can create a new workflow that will automate the process of sending thank you messages after receiving payments through Instamojo.

2. Creating a Workflow in Pabbly Connect

To create a workflow, click on the ‘Create Workflow’ button on the dashboard. This action will prompt you to name your workflow, which should reflect its purpose, such as ‘Send Custom Thank You Messages After Payment via Instamojo’.

• Click on the ‘Create’ button to proceed.
• Select the folder where you want to save this workflow.
• Choose the trigger application as ‘Instamojo’.

After selecting the trigger, you will need to configure the trigger event. Choose ‘New Sale’ to ensure the workflow activates upon receiving a payment. This is where Pabbly Connect starts working to facilitate the integration.

3. Setting Up Webhook for Instamojo

Next, you will need to set up a webhook URL provided by Pabbly Connect. Copy this URL and navigate to your Instamojo account. Here, you will add this URL in the settings to capture payment responses.

In your Instamojo account, go to the ‘Smart Pages’ section and select the page you want to link. Under the page settings, enable the webhook option and paste the copied URL. Ensure that you save the changes to activate the webhook.

4. Testing the Integration

After setting up the webhook, it’s crucial to test the integration to confirm that everything is working correctly. Make a test payment through your Instamojo account to trigger the workflow.

Once the payment is processed, return to Pabbly Connect and check if the webhook has received the response. You should see the details of the payment, including the customer’s information and the amount.

• Verify that the payment status is ‘successful’.
• Check customer details such as name and phone number.

If the test payment is successful, you are ready to proceed to the next step in Pabbly Connect.

5. Sending Custom Thank You Messages

In this step, you’ll configure the action to send a thank you message via SMS using Twilio. In Pabbly Connect, add an action step and select Twilio as the application.

Choose the ‘Send SMS’ action event and connect your Twilio account by entering the required credentials. In the message body, personalize the message by including the customer’s name and a thank you note for their purchase.

After completing the setup, save the workflow. Now, every time a payment is received through Instamojo, an automated thank you message will be sent to the customer via SMS.

Conclusion

In conclusion, using Pabbly Connect to send custom thank you messages after payments via Instamojo is a straightforward process. By following the steps outlined, you can automate your customer communication effectively.

With this integration, you enhance customer satisfaction and streamline your payment processes, ensuring that every customer feels appreciated after their purchase.