How to Send Personalized SMS After Payment via Razorpay Using Pabbly Connect

Learn how to send personalized SMS after payment via Razorpay using Pabbly Connect in this detailed tutorial. Step-by-step integration guide included. Explore systematic approaches to creating efficient automation solutions that convert technical concepts into practical, implementable instructions.

Watch Step By Step Video Tutorial Below

1. Access Pabbly Connect for Integration

To send personalized SMS after payment via Razorpay, you need to access Pabbly Connect. Start by searching for ‘Pabbly.com/connect’ in your browser. This platform allows you to connect different applications seamlessly without any coding knowledge.

Once on the Pabbly Connect landing page, you can either sign in as an existing user or sign up for free if you’re new. After signing in, navigate to the Pabbly Connect dashboard where you can create your automation workflow.

2. Create Your Workflow in Pabbly Connect

After accessing your Pabbly Connect dashboard, click on the ‘Create Workflow’ button. You will be prompted to choose between the new or classic workflow builder. It’s recommended to select the new workflow builder for a more modern interface. using Pabbly Connect

• Click on ‘Create Workflow’
• Enter a name for your workflow
• Choose a folder to save your workflow
• Click ‘Create’

Once the workflow is created, you will see the trigger and action setup window. This is where you will define what happens when a payment is received via Razorpay.

3. Set Up Razorpay as the Trigger in Pabbly Connect

To begin, click on the ‘Add Trigger’ button and select Razorpay as your trigger application. For the trigger event, choose ‘Payment Captured’ and click on ‘Connect’. This step is crucial as it establishes the connection between Razorpay and Pabbly Connect.

After clicking ‘Connect’, a webhook URL will be generated. Copy this URL and go to your Razorpay dashboard. Navigate to the Developers section, then to Webhooks, and click on ‘Add Webhook’. Here, paste the copied URL and select ‘Payment Captured’ from the active events. Finally, click on ‘Create Webhook’ to save your settings.

4. Test the Integration with a Sample Payment

Now that your webhook is set up, it’s time to test the integration. Go back to your Razorpay dashboard and create a test payment. Use the payment page for a specific product, such as an automation course, and fill in the required details.

• Enter your name, email, and phone number
• Select the product and payment method (e.g., UPI)
• Complete the payment process

After the payment is successful, check your Pabbly Connect workflow to ensure that the payment details have been captured correctly. This verifies that Razorpay is successfully sending data to Pabbly Connect.

5. Send Personalized SMS Using Twilio

After confirming that the payment data is captured, the next step is to send a personalized SMS via Twilio. Add another action step in your workflow and select Twilio as the action application. Choose ‘Send SMS’ as the action event. using Pabbly Connect

Connect your Twilio account by providing the required credentials such as Account SID and Auth Token. After connecting, you can customize the SMS body. Use the mapping feature to insert the customer’s name dynamically. This means the SMS will be personalized for each customer.

Conclusion

In this tutorial, we explored how to send personalized SMS after payment via Razorpay using Pabbly Connect. By following these steps, you can automate your customer notifications effectively, ensuring they receive timely updates after their purchase.