How to Send WhatsApp Messages to IndiaMART Repeat Inquiries Using Pabbly Connect

Learn how to automate sending WhatsApp messages for IndiaMART repeat inquiries using Pabbly Connect. Step-by-step tutorial for seamless integration. Follow this definitive guide to creating powerful automated workflows with straightforward, efficiency-focused solutions that save valuable time.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Integration

To send WhatsApp messages for IndiaMART repeat inquiries, you first need to access Pabbly Connect. Begin by visiting the Pabbly website and signing in to your account. If you are a new user, you can sign up for free and receive 100 tasks monthly.

After logging in, navigate to the dashboard where you can create a new workflow. Click on the ‘Create Workflow’ button, and give your workflow a name, such as ‘Send WhatsApp Messages to IndiaMART Repeat Inquiries’. This is where you will set up the automation process.

2. Setting Up the Trigger for New Inquiries

The next step involves setting up the trigger in Pabbly Connect. Choose IndiaMART as your trigger application. This means that whenever you receive a new inquiry from IndiaMART, it will activate your workflow.

• Select the trigger event as ‘New Inquiry’.
• Connect your IndiaMART account by entering the required API key.
• Test the trigger to ensure it captures inquiries correctly.

Once the trigger is set, you can proceed to the next step. Make sure to test the connection to confirm that inquiries are being received properly. This ensures that your automation will function smoothly.

3. Searching Google Sheets for Existing Inquiries

In this part of the workflow, Pabbly Connect will check if the inquiry already exists in your Google Sheets. Select Google Sheets as the action application. This step is crucial to avoid sending duplicate messages.

Choose the action event as ‘Lookup Spreadsheet Row’. Connect your Google Sheets account and select the spreadsheet that contains your inquiries. Specify the lookup column, typically the email address, to determine if the inquiry is a repeat.

• Select the spreadsheet that contains the inquiry data.
• Map the email field from the inquiry to the lookup column.
• Test this action to confirm it retrieves the correct data.

After testing, you will know whether the inquiry is new or a repeat. This information is essential for the next step where you decide the appropriate action.

4. Sending WhatsApp Messages Based on Inquiry Status

Now, it’s time to send the WhatsApp messages using Pabbly Connect. Depending on whether the inquiry is new or a repeat, you will send different messages. Select WhatsApp Cloud API as your action application.

Choose the action event as ‘Send Text Message’. Connect your WhatsApp account and set up the message template. You can customize messages based on the inquiry type. For example, for new inquiries, you might say, ‘Thank you for your inquiry!’ and for repeat inquiries, ‘Great to hear from you again!’.

Enter the recipient’s phone number without the country code. Customize the message content based on inquiry status. Test the WhatsApp message to confirm it is sent successfully.

By testing the WhatsApp integration, you ensure that your messages are delivered correctly. This step finalizes your workflow, allowing you to automatically respond to inquiries as they come in.

5. Conclusion: Automate Your Communication with Pabbly Connect

In conclusion, using Pabbly Connect to send WhatsApp messages for IndiaMART repeat inquiries streamlines your communication process. By setting up triggers and actions, you can ensure that every inquiry is addressed promptly.

This automation not only saves time but also enhances customer satisfaction by ensuring timely responses. With Pabbly Connect, you can manage your inquiries efficiently and focus on growing your business.