Automate Post-Purchase Product Recommendations via Email Using OpenAI and Pabbly Connect

Learn how to automate post-purchase product recommendations via email using OpenAI and Pabbly Connect with this step-by-step guide. Learn to create powerful connections between your critical applications without requiring specialized programming knowledge or extensive technical background.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect to Start Automation

To automate post-purchase product recommendations via email, you first need to access Pabbly Connect. Start by visiting the Pabbly Connect website and signing in with your account.

Once logged in, you will be taken to the dashboard where you can create a new workflow. Click on the ‘Create Workflow’ button to begin setting up your automation.

2. Creating a Workflow in Pabbly Connect

In this step, you will create a workflow for automating product recommendations. After clicking on ‘Create Workflow’, you need to name your workflow something descriptive, such as ‘Automate Post Purchase Product Recommendations by Email Using OpenAI’. using Pabbly Connect

• Name your workflow appropriately.
• Select the folder to save your workflow.
• Click on the ‘Create’ button to finalize.

After creating the workflow, you will see two essential components: Trigger and Action. The Trigger will be set as Stripe to capture new payments.

3. Setting Up the Trigger with Stripe

To set up the trigger, select Stripe as your trigger application in Pabbly Connect. Choose the trigger event as ‘New Charge’ to capture any new payments made through your Stripe account.

Next, you will receive a Webhook URL from Pabbly Connect. Copy this URL and go to your Stripe account to set up a new webhook. Paste the URL into the webhook settings and select the events you want to listen to, primarily focusing on ‘Charge Succeeded’.

4. Connecting OpenAI to Generate Recommendations

After setting up the trigger, the next step is to connect OpenAI to generate personalized product recommendations. In Pabbly Connect, select OpenAI as your action application and choose the action event as ‘ChatGPT’.

• Input your OpenAI API key to establish the connection.
• Set your prompt to include customer details and product categories.
• Map the customer name and product information from the Stripe trigger.

Once you have configured the OpenAI action, you will be able to generate a personalized email content based on the purchase details.

5. Sending the Email via Gmail

Finally, to send the generated recommendations via email, you will set up Gmail as the final action in your workflow in Pabbly Connect. Choose the action event as ‘Send Email’.

Fill in the recipient email address, which should be mapped from the Stripe trigger, and customize the email subject and body using the generated content from OpenAI. Make sure to test the email sending to ensure it works correctly.

Conclusion

Using Pabbly Connect, you can easily automate post-purchase product recommendations via email by integrating Stripe, OpenAI, and Gmail. This not only enhances customer engagement but also encourages repeat purchases effectively.