How to Send Personalized WhatsApp Messages after Stripe Payment Using Pabbly Connect

Learn how to automate sending personalized WhatsApp messages after Stripe payments using Pabbly Connect. Follow this step-by-step tutorial for seamless integration. Explore systematic approaches to creating efficient automation solutions that convert technical concepts into practical, implementable instructions.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Integration

To start automating the process of sending personalized WhatsApp messages after a Stripe payment, you first need to access Pabbly Connect. Visit the Pabbly Connect website and either sign in or sign up for a free account to begin.

Once logged in, you will see the Pabbly Connect dashboard. Here, you can create a new workflow that connects your Stripe account with WhatsApp. This integration allows you to send automated messages without any coding skills.

2. Creating a Workflow in Pabbly Connect

Next, you need to create a workflow in Pabbly Connect. Click on the ‘Create Workflow’ button located at the top right corner of the dashboard. For this integration, name your workflow something like ‘Send Personalized WhatsApp Message After Stripe Payment’.

• Click on the ‘Create’ button after naming your workflow.
• You will see two windows: the Trigger window and the Action window.

In the Trigger window, select Stripe as your trigger application and choose the event as ‘New Charge’. This step captures the payment made by the customer through Stripe, which triggers the WhatsApp message.

3. Connecting Stripe to Pabbly Connect

To connect Stripe with Pabbly Connect, you will need to set up a webhook. After selecting Stripe in your Trigger window, copy the webhook URL provided by Pabbly Connect.

Log into your Stripe account, navigate to the Developer section, and click on Webhooks. Here, add a new endpoint by pasting the copied URL. Choose the event ‘Charge Succeeded’ to ensure you capture successful payments. After saving, you should see the webhook status as enabled.

4. Testing the Integration

With Stripe connected to Pabbly Connect, it’s time to test the integration. Make a test payment using your Stripe account to see if the webhook captures the response correctly. Fill in the required details, such as email and payment information, and click the ‘Pay’ button.

• Ensure that the payment is processed successfully.
• Check the Trigger window in Pabbly Connect to see if the payment details appear.

If the payment details are captured, you can move on to the next step, which is sending a personalized WhatsApp message.

5. Sending a Personalized WhatsApp Message

Now that you have successfully set up the Stripe trigger, the next step is to send a personalized WhatsApp message using Pabbly Connect. In the Action window, select WhatsApp Cloud API as your action application.

Choose the action event as ‘Send Template Message’. You will need to configure the message template that includes variables for the customer’s name, amount, and address. Map these variables from the Stripe response to personalize the message for each customer.

Conclusion

In this tutorial, we demonstrated how to use Pabbly Connect to automate sending personalized WhatsApp messages after a Stripe payment. By following these steps, you can enhance customer engagement and streamline communication after successful transactions.