How to Create a WhatsApp Chatbot for a Clothing Boutique Business Using Pabbly Chatflow

Learn how to create a WhatsApp chatbot for your clothing boutique business using Pabbly Chatflow. Step-by-step tutorial with detailed instructions. This detailed guide shows you how to build powerful chat automation that engages visitors and converts prospects—without any coding required.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Chatflow to Create Your WhatsApp Chatbot

To create a WhatsApp chatbot for your clothing boutique, the first step is to access Pabbly Chatflow. Start by visiting the Pabbly website and navigating to the Chatflow section. If you are a new user, you can sign up for a free trial to explore the features available.

Once you are on the Pabbly Chatflow landing page, click on the ‘Sign In’ button if you already have an account. After logging in, you will be directed to the dashboard where you can begin setting up your WhatsApp chatbot.

2. Adding Your WhatsApp Number in Pabbly Chatflow

After accessing Pabbly Chatflow, the next step is to add your WhatsApp number. This is crucial as it enables the chatbot to communicate with your customers. Click on the ‘Add WhatsApp Number’ button within the dashboard.

• Enter your Meta Access Token.
• Input your Phone Number ID.
• Provide your WhatsApp Business Account ID.

To retrieve these details, you need to set up a WhatsApp Cloud API. Once you have entered all the necessary information, your WhatsApp number will be linked to Pabbly Chatflow, enabling automated responses to customer inquiries.

3. Creating the Chatbot Flow in Pabbly Chatflow

Now it’s time to create the chatbot flow using Pabbly Chatflow. Navigate to the ‘Flow’ section of the dashboard and click on ‘Add Flow’. You will see options to start the flow with keywords or reactions; select the option that suits your needs.

For this tutorial, you will enter common keywords such as ‘hey’, ‘hello’, and ‘hi’ to trigger the chatbot. After entering these keywords, you can set up the responses that the chatbot will send to users when they initiate a conversation.

• Use the format: /b [reactions]
• Add various reactions like ‘dress’, ‘clothes’, and ‘style’.

After configuring the keywords and reactions, you can connect them to the next step of your flow, which is asking users for their full name.

4. Personalizing Responses with User Information

In this section, you will configure Pabbly Chatflow to ask users for their full name and email address. Use the ‘Ask Question’ action to prompt users for their full name after they message the chatbot.

Once the user responds with their name, you can personalize the chatbot’s replies. For instance, the chatbot can say, ‘Thank you, [User’s Name]. Could you please share your email address?’ This creates a more engaging experience for your customers.

Set the response format for the full name as text. Configure the email request in a similar manner.

This method not only collects user information but also enhances customer interaction with your boutique.

5. Testing Your WhatsApp Chatbot in Pabbly Chatflow

After setting up the chatbot flow in Pabbly Chatflow, the final step is to test your WhatsApp chatbot. Make sure the flow is active to ensure that it responds in real time. Clear any previous conversations in your WhatsApp to start fresh.

Send a message to your WhatsApp number to check if the chatbot responds correctly. The chatbot should greet you and ask for your full name, followed by your email address. Once you provide these details, the chatbot will offer options like viewing the collection, offers, and gift sets.

By following these steps, you can confirm that the WhatsApp chatbot is functioning as intended, providing seamless customer service for your clothing boutique.

Conclusion

Creating a WhatsApp chatbot for your clothing boutique using Pabbly Chatflow streamlines customer interactions and enhances service efficiency. By following this detailed tutorial, you can automate responses and improve customer engagement effortlessly.