How to Build an AI Agent to Auto-Analyze Google Forms Client Satisfaction with Pabbly Connect

Learn how to use Pabbly Connect to integrate Google Forms and analyze client satisfaction automatically with AI. Step-by-step tutorial included. Build sophisticated automated workflows in less time than you think. This guide translates complex integrations into straightforward steps for immediate implementation.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Automation

To begin the process of analyzing client satisfaction using Pabbly Connect, first, you need to access the platform. Visit the Pabbly Connect landing page by searching for ‘Pabbly.com/connect/inr’ in your browser. Once there, you will see options to either sign in or sign up for free. using Pabbly Connect

If you are a new user, click on ‘Sign up for free’ to get started with 100 free tasks each month. Existing users can simply click on ‘Sign In’. After signing in, navigate to the Pabbly Connect dashboard and click on the ‘Access Now’ button to enter your Pabbly Connect account.

2. Creating a Workflow in Pabbly Connect

Once you are in the Pabbly Connect dashboard, the next step is to create a workflow for automating the analysis of Google Forms responses. Click on the ‘Create Workflow’ button, and you will be prompted to name your workflow. For this tutorial, name it ‘How to build an AI agent to auto-analyze Google Forms client satisfaction’ and choose the folder to save it in. using Pabbly Connect

• Click the ‘Create’ button to open the workflow window.
• Select ‘Google Forms’ as the trigger application.
• Choose ‘New Response Received’ as the trigger event.

This is where Pabbly Connect comes into play, allowing you to set up triggers and actions effectively. After selecting the trigger, you will be given a webhook URL to connect Google Forms with Pabbly Connect.

3. Setting Up Google Forms to Capture Feedback

To capture client feedback, log in to your Google Forms account and ensure that the last question in your form is marked as required. This is crucial for the trigger to work effectively. Next, navigate to the ‘Responses’ tab in Google Forms and click on the ‘Create Spreadsheet’ icon to generate a new Google Sheets document that will store your form responses. using Pabbly Connect

After creating the spreadsheet, you need to connect it with Pabbly Connect. Go to the ‘Extensions’ menu in Google Sheets, select ‘Add-ons’, and then click on ‘Get Add-ons’. Search for ‘Pabbly Connect Webhooks’ and install it. Remember to refresh your spreadsheet after installation to ensure proper functionality.

4. Connecting Google Sheets to Pabbly Connect

With the Pabbly Connect Webhooks extension installed, navigate back to the ‘Extensions’ menu. Select ‘Pabbly Connect Webhooks’ and then ‘Initial Setup’. Here, you will paste the webhook URL you copied from your Pabbly Connect workflow. For the trigger column, select the column that will send the data to your webhook, typically the last column where responses are recorded. using Pabbly Connect

• Click ‘Submit’ to configure the setup successfully.
• Ensure ‘Send on Event’ is switched on in the Pabbly Connect Webhooks options.

This configuration allows Pabbly Connect to automatically capture responses from Google Forms and send them to your workflow without any manual intervention.

5. Analyzing Feedback Using OpenAI

Now that you have set up Google Forms and Google Sheets, it’s time to analyze the feedback using OpenAI. In your Pabbly Connect workflow, add a new action step and select ‘OpenAI’ as the action application. Choose ‘ChatGPT’ as the action event and connect your OpenAI account by entering your API key. using Pabbly Connect

In the prompt section, enter a request to analyze the feedback, such as ‘Analyze the following feedback submitted by a customer after visiting one of our retail stores.’ Then, map the customer feedback fields from the Google Forms responses to the prompt. This mapping will ensure that the AI generates a dynamic summary based on the latest responses.

Finally, add another action step to update your Google Sheets with the AI-generated summary. Select ‘Google Sheets’ as the action application again, choose ‘Update Cell Value’ as the action event, and map the relevant fields to update the correct cell in your spreadsheet. This step completes the automation, allowing you to receive real-time summaries of client feedback without any manual effort.

Conclusion

In this tutorial, we explored how to build an AI agent to auto-analyze Google Forms client satisfaction using Pabbly Connect. By integrating Google Forms, Google Sheets, and OpenAI, you can streamline the process of gathering and analyzing client feedback, saving valuable time and gaining insights into customer satisfaction.