How to Send WhatsApp Messages to IndiaMART Leads Using Pabbly Connect

Learn how to send WhatsApp messages to IndiaMART leads using Pabbly Connect. Follow this detailed tutorial for seamless integration and automation. Transform complex automation concepts into accessible, actionable steps that eliminate unnecessary manual work while maximizing existing application capabilities.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for WhatsApp Integration

To send WhatsApp messages to IndiaMART leads, you need to access Pabbly Connect. Start by visiting the Pabbly website and signing in to your account. If you are new, you can sign up for free to explore the features.

Once logged in, navigate to the Pabbly Connect dashboard. Here, you can create a new workflow specifically for sending WhatsApp messages to your leads. This automation will streamline your communication process.

2. Creating a New Workflow in Pabbly Connect

In this section, you will create a new workflow in Pabbly Connect. Click on the ‘Create Workflow’ button and name your workflow as ‘Send WhatsApp Messages to IndiaMART Leads’. Next, select the folder where you want to save this workflow.

• Click on ‘Create’ to finalize the workflow setup.
• You will see two boxes appear: one for the trigger and one for the action.
• Choose ‘IndiaMART’ as the trigger application.

After selecting the trigger application, you will set it to activate when a new lead or inquiry is received from IndiaMART. This ensures that every time you get a new inquiry, a WhatsApp message will automatically be sent to that lead.

3. Setting Up IndiaMART as the Trigger Application

To set up IndiaMART as the trigger application, select the appropriate event that indicates a new lead. In this case, it will be ‘New Lead’. Next, Pabbly Connect will provide you with a webhook URL that you need to integrate into your IndiaMART account.

Log into your IndiaMART account and navigate to the settings where you can find the API or webhook settings. Here, you will paste the webhook URL provided by Pabbly Connect. This connection allows IndiaMART to send data to Pabbly whenever a new lead is generated.

4. Sending WhatsApp Messages Using Pabbly Connect

Once the trigger is set up, the next step is to send a WhatsApp message to the lead. For this, you will use the action application, which is Pabbly Chatflow. Choose ‘Send Template Message’ as the action event. This action will enable you to send a predefined message template to your leads.

• Map the recipient’s mobile number from the IndiaMART lead response to the WhatsApp message action.
• Ensure the number is formatted correctly without the ‘+’ sign.
• Select the message template you created for your leads.

After mapping the fields, save the workflow. Now, whenever a new inquiry is received from IndiaMART, a WhatsApp message will be automatically sent to the lead, enhancing your response time and customer engagement.

5. Testing the Integration and Final Steps

After setting up the workflow in Pabbly Connect, it’s essential to test the integration. To do this, submit a test inquiry through your IndiaMART account. Check if the inquiry triggers the WhatsApp message as expected.

If the message is received successfully, your integration is complete. You can now manage your leads efficiently with automated WhatsApp messaging. This setup not only saves time but also improves customer satisfaction by providing prompt responses.

Conclusion

In this tutorial, we explored how to send WhatsApp messages to IndiaMART leads using Pabbly Connect. By automating this process, you can enhance your dropshipping service and ensure timely communication with your leads. Implementing this integration will streamline your operations and improve customer engagement.