Creating a WhatsApp Chatbot for Learning with Pabbly Chatflow

Learn how to create a WhatsApp chatbot for learning using Pabbly Chatflow to automate student inquiries effectively. Step-by-step guide included! Build conversational workflows that guide visitors toward conversion with dynamic, branching dialogs that respond intelligently to user input.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Chatflow for Your WhatsApp Chatbot

To create a WhatsApp chatbot for learning, you need to start by accessing Pabbly Chatflow. This platform allows you to automate responses to frequently asked questions from students. Begin by logging into your Pabbly Chatflow dashboard.

Once logged in, navigate to the left sidebar and click on the ‘Flows’ option. Here, you will see existing flows. Click on the blue ‘Add Flow’ button to initiate a new flow for your chatbot.

2. Creating Triggers in Pabbly Chatflow

In this section, you will set up triggers that determine when your chatbot responds to user messages. To do this, select the trigger type as ‘Keywords’. This means the chatbot will activate when a user’s message includes specific words. using Pabbly Connect

• Enter keywords such as ‘hi’, ‘hello’, and ‘hey’.
• Use Regular Expressions (Rex) to capture variations of messages.
• Ensure keywords are highlighted in blue to confirm activation.

After entering your keywords, you can enable the toggle button for sensitive case Rex if necessary. This setup ensures that your chatbot responds accurately to various user inquiries.

3. Collecting User Information with Pabbly Chatflow

Next, you will collect essential user information such as names and emails. To do this, drag and drop the ‘Ask Question’ action from the actions menu onto your flow. Connect it to the flow start. using Pabbly Connect

Begin by entering a welcoming message that asks for the user’s name. Set the contact custom field to ‘Full Name’ and specify the format as text. Repeat this process to collect the user’s email address, ensuring you select the email format for validation.

• First, ask for the user’s name.
• Second, request the user’s email address.

This step is crucial for personalizing responses and ensuring effective communication with potential students.

4. Providing Course Information with Pabbly Chatflow

After collecting user data, you can provide detailed information about courses. Use the ‘Text Plus Button’ content type to send a message that offers users options such as ‘Course Details’, ‘How to Enroll’, and ‘Live Classes’. using Pabbly Connect

For each option, create a corresponding response. For instance, if a user selects ‘Course Details’, provide comprehensive information about the courses offered. Similarly, prepare responses for the other options, ensuring each one includes buttons for easy navigation.

Add buttons for ‘Contact Details’ and ‘Back to Menu’ for user convenience. Ensure each response is clear and informative.

By structuring your responses this way, you enhance user experience and streamline the information-sharing process.

5. Testing and Launching Your Pabbly Chatflow Chatbot

Once your flow is complete, it’s essential to test it to ensure it functions correctly. Save the flow by naming it appropriately, such as ‘Learning Bot’. Make sure the flow is active by toggling the activation button. using Pabbly Connect

To test, open WhatsApp and send a message containing one of the trigger keywords. The chatbot should respond with a greeting and prompt for the user’s name. Continue the interaction by providing your name and email to see if the chatbot collects the information correctly.

Verify that all user inputs are captured accurately. Check that all provided information is displayed in the contact custom fields.

This testing phase is critical to ensure your chatbot meets user expectations and functions seamlessly.

Conclusion

Creating a WhatsApp chatbot for learning using Pabbly Chatflow streamlines the process of handling student inquiries. By following the steps outlined, you can automate responses, collect vital information, and enhance communication with potential students. Start building your chatbot today and experience the benefits of automation!