Learn how to create a WhatsApp chatbot using Pabbly Chatflow to automate sharing deals, discounts, and special offers with your customers. Create intelligent chat experiences that delight users while collecting valuable information and moving prospects through your sales process.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Chatflow for WhatsApp Chatbot

To create a WhatsApp chatbot that shares deals and discounts, you need to start by accessing Pabbly Chatflow. This powerful platform enables seamless integration with WhatsApp, allowing you to automate communication with your customers.

Once logged in to Pabbly Chatflow, navigate to the ‘Flows’ section on the left sidebar. Click on the ‘Add Flow’ button to initiate the creation of your chatbot. Name your flow, for example, ‘Divine Glamour Deals Bot,’ which reflects the nature of your business and the purpose of the chatbot.

2. Defining Triggers in Pabbly Chatflow

In this section, you will set up triggers that will activate your chatbot in Pabbly Chatflow. The chatbot should respond to specific keywords that customers might use when inquiring about discounts and deals.

  • Add keywords such as ‘discount,’ ‘offers,’ and ‘appointments’.
  • Utilize regular expressions (regex) to catch variations in user queries.
  • Make sure to toggle case sensitivity as needed for accurate keyword detection.

After defining the keywords, your chatbot will be able to recognize customer inquiries effectively, ensuring that it responds promptly when customers are looking for deals on beauty services.

3. Creating Welcome Messages in Pabbly Chatflow

Once the triggers are set up, the next step in Pabbly Chatflow is to create a welcoming message. This message will greet customers when they first interact with your chatbot. A friendly greeting sets the tone for the conversation.

To implement this, drag the ‘Ask Questions’ action into your flow and connect it to the trigger. For example, the welcome message can say, ‘Hi there! Welcome to Divine Glamour Makeup Studio. Before we share our latest deals, may I know your name?’ This personal touch encourages engagement.

4. Presenting Discount Offers in Pabbly Chatflow

After collecting the customer’s name, the next step is to present the available discount offers. This is where Pabbly Chatflow shines by allowing you to customize messages based on the services offered.

  • Send a message detailing the discounts available for makeup, hair styling, and skincare services.
  • Include buttons for customers to select which service they are interested in.
  • Automatically respond with specific discount codes based on the selected service.

This structured approach not only makes it easier for customers to engage but also enhances their experience by providing tailored offers.

5. Finalizing the Chatbot in Pabbly Chatflow

After setting up all the essential components of your chatbot in Pabbly Chatflow, it’s crucial to review and finalize the flow. Ensure that all messages, triggers, and actions are correctly linked.

Once everything is in place, click on the ‘Save’ button to update your chatbot. Test the chatbot by sending a message from a WhatsApp number to see how it responds. This live testing will confirm that your chatbot is functioning as intended and that customers will receive timely responses.

Conclusion

In conclusion, using Pabbly Chatflow to create a WhatsApp chatbot for sharing deals, discounts, and special offers is a straightforward process. By following the steps outlined above, you can automate customer interactions and enhance your business’s efficiency.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.