Learn how to automate WhatsApp messages to IndiaMART leads using Pabbly Connect in this step-by-step tutorial. Enhance your customer engagement efficiently! Discover hidden automation capabilities within your existing tools. This guide shows you how to connect your essential applications and permanently eliminate redundant manual processes.

Watch Step By Step Video Tutorial Below


1. Accessing Pabbly Connect for Automation

To start automating WhatsApp messages to IndiaMART leads, access Pabbly Connect by visiting the official website. If you are a new user, sign up for a free account to explore the features. Existing users can simply log in to their accounts.

Once logged in, you will be directed to the Pabbly Connect dashboard. Here, you can create a new workflow that connects your IndiaMART account with WhatsApp. This integration will ensure that every new lead receives an instant, automated WhatsApp message.


2. Creating a Workflow in Pabbly Connect

After accessing the dashboard, the next step is to create a workflow in Pabbly Connect. Click on the ‘Create Workflow’ button located at the top right corner. In the dialog box that appears, name your workflow something like ‘Send WhatsApp Message to IndiaMART Leads’ and select a folder to organize your workflows.

  • Click on ‘Create’ to finalize your workflow setup.
  • Ensure your workflow is named appropriately for easy identification.

This setup allows you to automate responses to inquiries received through IndiaMART, enhancing your business’s efficiency in handling leads.


3. Setting Up the Trigger for New Leads

In this section, you will set up the trigger for your workflow using Pabbly Connect. Select IndiaMART as your trigger application and choose ‘New Leads’ as the trigger event. This configuration ensures that the workflow activates whenever a new lead is generated.

Once the trigger is set, Pabbly Connect will provide you with a webhook URL. Copy this URL as it will be used to connect your IndiaMART account to Pabbly Connect. Navigate to your IndiaMART seller account and access the Lead Manager section to set up the webhook.


4. Connecting IndiaMART to Pabbly Connect

To connect your IndiaMART account with Pabbly Connect, go to the Lead Manager in your IndiaMART seller account. Select ‘Import Export Leads’ and then choose ‘Push API’. Enter the webhook URL you copied earlier into the designated field. This step is crucial for ensuring that lead data is sent to Pabbly Connect.

  • Name the CRM as ‘Pabbly Connect’ for easy identification.
  • Generate an OTP to complete the setup and ensure your webhook is active.

After completing these steps, your IndiaMART account will be successfully connected to Pabbly Connect, enabling real-time lead updates.


5. Sending WhatsApp Messages to Leads

In this final step, set up the action in your Pabbly Connect workflow to send WhatsApp messages. Select WhatsApp as your action application and choose ‘Send Template Message’ as the action event. This configuration allows Pabbly Connect to send automated messages to new leads.

Enter the necessary details such as the campaign name, mobile number, and any template parameters. Make sure to map the data from the trigger step to personalize the message. Finally, click ‘Save and Send Test Request’ to verify that the setup works correctly.

Upon successful completion, you will receive a WhatsApp message confirming the automation setup. This process not only enhances communication with leads but also streamlines your customer engagement strategy.


Conclusion

In this tutorial, you learned how to automate WhatsApp messages to IndiaMART leads using Pabbly Connect. By following these steps, you can enhance customer engagement and improve your response time to inquiries, ensuring a seamless experience for potential clients.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.