Learn how to automate adding or updating subscribers in Zoho Campaigns when payments are made via Razorpay using Pabbly Connect. Develop expertise in application integration and learn how to design streamlined automation workflows using proven, simplified approaches.

Watch Step By Step Video Tutorial Below


1. Accessing Pabbly Connect for Integration

To begin integrating Razorpay with Zoho Campaigns, you need to access Pabbly Connect. This platform allows you to automate the process of adding or updating subscribers in your Zoho Campaigns account whenever a payment is received via Razorpay.

First, visit the Pabbly Connect website and log in to your account. If you are a new user, you can sign up for free and gain access to 100 free tasks every month. Once logged in, you will see the dashboard where you can create a new workflow for the integration.


2. Creating a New Workflow in Pabbly Connect

In Pabbly Connect, the next step is to create a new workflow. Click on the ‘Create Workflow’ button located at the top right corner of the dashboard. You will be prompted to enter the name of your workflow.

For this integration, name your workflow as ‘Add or Update Zoho Campaign Subscriber on Razorpay Payment’. Choose a folder to save this workflow, such as ‘Razorpay Automations’. Once you have entered the name and selected the folder, click on the ‘Create’ button.

  • Enter the workflow name.
  • Select the appropriate folder.
  • Click on ‘Create’ to finalize your workflow.

Your workflow is now created, and you will see two sections: Trigger and Action. The Trigger section defines the event that starts the workflow, while the Action section outlines what happens as a result.


3. Setting Up the Trigger with Razorpay

The next step in Pabbly Connect is to set up the trigger. Select Razorpay as your trigger application. For the trigger event, choose ‘Payment Captured’. This event will activate whenever a new payment is successfully processed through Razorpay.

After selecting Razorpay, Pabbly Connect will provide you with a webhook URL. This URL is essential for connecting Razorpay to your workflow. Copy this URL and navigate to your Razorpay account settings to set up the webhook.

  • Go to Razorpay account settings.
  • Select ‘Webhooks’ from the settings menu.
  • Paste the copied webhook URL and set the active event to ‘Payment Captured’.

Once the webhook is set up, return to Pabbly Connect, and you will see that it is waiting for a response from Razorpay. To test the connection, perform a test payment using Razorpay.


4. Testing the Trigger with a Test Payment

With the webhook configured, it’s time to test the trigger in Pabbly Connect. Open the payment page for your product, such as the ‘Natural Glow Skincare Face Toner’. Fill in the customer details including first name, last name, email, and payment information.

After completing the payment, return to your Pabbly Connect workflow to check if the payment response has been captured. You should see details such as the order ID, customer information, and payment method. This confirms that Razorpay is successfully connected to Pabbly Connect.

Complete a test payment on Razorpay. Verify the payment details in Pabbly Connect. Ensure all customer data is captured correctly.

Once you confirm that the payment details are captured, you can proceed to set up the action step for adding or updating subscribers in Zoho Campaigns.


5. Adding or Updating Subscribers in Zoho Campaigns

In this final step, you will configure the action in Pabbly Connect to add or update subscribers in your Zoho Campaigns account. Select Zoho Campaigns as your action application and choose the action event as ‘Add/Update Subscriber’.

Connect your Zoho Campaigns account by providing the necessary domain. Once connected, select the list where you want to add new subscribers, such as ‘New Customers List’. Map the customer data from the Razorpay payment response to the corresponding fields in Zoho Campaigns.

Select the list for subscriber addition. Map fields like email, first name, and last name from Razorpay data. Click ‘Save & Test’ to finalize the setup.

After successfully mapping the fields, a confirmation email will be sent to the customer for subscription verification. Once confirmed, the subscriber will be added to your Zoho Campaigns account, completing the integration process.


Conclusion

In this tutorial, we explored how to use Pabbly Connect to automate the process of adding or updating subscribers in Zoho Campaigns whenever a payment is made through Razorpay. This integration saves you time and ensures your customers receive timely updates and promotional emails.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.