How to Send WhatsApp Notifications for WooCommerce Orders Using Pabbly Connect

Learn how to integrate WooCommerce with WhatsApp notifications using Pabbly Connect for seamless order confirmations. Explore efficient methods for automating routine tasks with clear, concise instructions suited for both newcomers and experienced professionals.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for WooCommerce Integration

To send WhatsApp notifications for WooCommerce orders, you first need to set up Pabbly Connect. This platform enables seamless integration between WooCommerce and WhatsApp through the Interakt service.

Begin by signing up for Pabbly Connect. You can find a free sign-up link in the description. Once logged in, click on ‘Create Workflow’ and name it something like ‘WooCommerce to Interakt’. This sets the stage for your automation.

2. Configuring WooCommerce as the Trigger in Pabbly Connect

In this step, you will set WooCommerce as the trigger app in Pabbly Connect. Search for WooCommerce in the trigger window and select it. From the dropdown, choose the event ‘New Order Created’.

• Select WooCommerce as the app.
• Choose ‘New Order Created’ as the trigger event.
• Copy the provided webhook URL.

Next, go to your WordPress site and navigate to WooCommerce settings. Under the ‘Advanced’ tab, click on ‘Webhooks’. Here, add a new webhook using the copied URL, set it to active, and select the topic as ‘Order Created’. This connects your WooCommerce store with Pabbly Connect.

3. Testing the Webhook Response in Pabbly Connect

Once your WooCommerce store is connected to Pabbly Connect, it’s crucial to test the webhook. Click on the ‘Capture Webhook Response’ button in the trigger window. This will allow you to receive data from WooCommerce.

Now, place a test order on your WooCommerce store. Fill in the customer details, including a mobile number, and proceed to checkout. After placing the order, go back to Pabbly Connect to check if you received the order details.

• Ensure the test order includes a valid mobile number.
• Verify that the order details appear in Pabbly Connect.

If successful, you will see the order details in Pabbly Connect, confirming the connection is established.

4. Sending WhatsApp Notifications Using Interakt

Now that you have successfully captured the order details, the next step is to send a WhatsApp notification using Interakt through Pabbly Connect. In the action window, search for Interakt and select it. Choose the action event ‘Send WhatsApp Template Message’.

Connect your Interakt account by entering the secret key found in the Interakt settings. After connecting, you will need to map the customer’s phone number and the template code for the message you want to send.

Map the customer’s phone number from the WooCommerce response. Enter the template code for the WhatsApp message. Configure any additional variables you wish to include in the message.

Once all fields are filled, send a test request to ensure the WhatsApp message is sent correctly. You should see a confirmation that the message was sent successfully.

5. Final Testing and Conclusion

To ensure everything is working as intended, place another test order on your WooCommerce store. This time, use different customer details to see if the WhatsApp notification reflects the new information.

After placing the order, check your WhatsApp account for the notification. The message should include all the dynamic details such as the customer’s name and order total, confirming that Pabbly Connect has successfully automated the process.

By following these steps, you have integrated WooCommerce with WhatsApp notifications using Pabbly Connect and Interakt. This automation not only enhances customer communication but also streamlines your order confirmation process.

Conclusion

This guide summarizes the key points and helps you understand the essential features and benefits of using this tool.

In conclusion, utilizing Pabbly Connect to send WhatsApp notifications for WooCommerce orders is a straightforward process. By following the detailed steps outlined above, you can ensure that your customers receive timely updates about their orders, enhancing their overall shopping experience.