How to Send SMS Notifications for New Orders in Dukaan Using Pabbly Connect

Learn how to automate SMS notifications for new orders in Dukaan using Pabbly Connect and Twilio. Follow our step-by-step guide for seamless integration. Revolutionize your productivity approach with just a few strategic clicks. Uncover professional methods for connecting applications and creating workflows that reclaim hours of your week.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for SMS Notifications

To send SMS notifications for new orders in Dukaan, you first need to set up Pabbly Connect. Start by signing up for a free account at Pabbly Connect, which allows you to create automated workflows. After signing in, click on ‘Create Workflow’ to begin your integration process.

Once you have created your workflow, you will see two sections: the trigger window and the action window. The trigger is the event that starts the workflow, while the action is what happens after the trigger. In this case, the trigger will be a new order received in Dukaan, and the action will be sending an SMS notification via Twilio.

2. Connecting Dukaan to Pabbly Connect

Next, you need to connect your Dukaan account to Pabbly Connect. In the trigger window, search for the Dukaan app and select it. Then, choose the trigger event as ‘New Order Received’. This will allow Pabbly Connect to capture the order details whenever a new order is placed.

• Select ‘Dukaan’ as the app.
• Choose ‘New Order Received’ as the trigger event.
• Copy the webhook URL provided by Pabbly Connect.

After copying the webhook URL, go to your Dukaan dashboard, navigate to the plugins section, and install the webhook plugin. Create a new webhook by pasting the copied URL and selecting ‘New Order Received’ as the trigger event. This setup ensures that every new order is sent to Pabbly Connect.

3. Creating a Test Order in Dukaan

To test your integration, you need to create a test order in your Dukaan store. Go to your store link and place an order for a product. For example, you can order a medium-sized T-shirt. Enter the customer details, including the mobile number where you want to send the SMS notification.

After placing the order, Pabbly Connect will capture the order details, including the customer’s name, email, and mobile number. This information will be essential for sending the SMS notification through Twilio. Make sure to check the response in Pabbly Connect to confirm that the order details have been successfully captured.

4. Integrating Twilio for SMS Notifications

With the order details captured in Pabbly Connect, the next step is to integrate Twilio for sending SMS notifications. In the action window of your workflow, search for Twilio and select it. Choose ‘Send SMS Message’ as the action event to configure the SMS notification.

• Connect your Twilio account by entering the Account SID and Auth Token.
• Create the SMS body by mapping the customer’s name and order details.
• Specify the sender’s number from your Twilio account.

After setting up the SMS body, including a message like ‘Hello [Customer Name], we have received your order of [Product Name] for [Amount]. Thank you!’, you will need to map the customer’s mobile number to ensure the SMS is sent to the correct recipient. Once everything is set, click on ‘Save and Send Test Request’ to verify the integration.

5. Testing the SMS Notification Automation

After configuring the SMS notification settings, it’s time to test your automation. Go back to your Dukaan store and place another test order. Ensure that you use a different customer name and mobile number to see if the SMS notification is sent correctly.

Once the order is placed, check the mobile number you provided. You should receive an SMS notification with the details of the order. This confirms that the integration between Dukaan, Twilio, and Pabbly Connect is working seamlessly. If you receive the SMS as expected, your automation is successfully set up!

Conclusion

In this tutorial, we demonstrated how to automate SMS notifications for new orders in Dukaan using Pabbly Connect and Twilio. By following the steps outlined, you can ensure that every new order is acknowledged with a timely SMS notification, enhancing customer experience and engagement.