Learn how to automate WhatsApp notifications for new products added to your eCommerce store using Pabbly Connect. Step-by-step guide included. Master proven automation processes with practical implementation examples and strategic recommendations you can apply immediately in your workflow.

Watch Step By Step Video Tutorial Below


1. Setting Up Pabbly Connect for Automation

To begin automating WhatsApp notifications for new products, you need to set up Pabbly Connect. First, create a free account on the Pabbly Connect platform. This integration allows you to send messages automatically to your customers when a new product is added to your store.

After signing in, click on the blue button to create a new workflow. Name your workflow something like ‘Send Product Link on WhatsApp when New Product is Added’. This name will help you identify the automation easily later on.


2. Connecting WooCommerce as the Trigger Application

In this step, you will connect WooCommerce as the trigger application within Pabbly Connect. Select WooCommerce from the list of applications and set the trigger event to ‘New Product Created’. This means that every time a new product is added to your WooCommerce store, it will trigger the automation.

  • Select WooCommerce as the trigger application.
  • Choose the trigger event ‘New Product Created’.
  • Follow the provided instructions to connect WooCommerce with Pabbly Connect.

Once you have set this up, Pabbly Connect will provide you with a webhook URL. Copy this URL and paste it into your WooCommerce settings under the webhooks section. This connection allows Pabbly Connect to receive data whenever a new product is added.


3. Testing the WooCommerce Connection

Next, you will test the connection between WooCommerce and Pabbly Connect. To do this, add a new product in your WooCommerce store. This step is crucial as it generates a test response that Pabbly Connect will capture.

After adding the product, return to Pabbly Connect and click on ‘Recapture Webhook Response’. This will allow you to see the data that has been sent from WooCommerce. Ensure that the product details, such as name and URL, are correctly received by Pabbly Connect.

  • Add a new product to your WooCommerce store.
  • Click on ‘Recapture Webhook Response’ in Pabbly Connect.
  • Check if the product details are displayed correctly.

Once you confirm that the data is received, you can proceed to the next step of setting conditions for the automation.


4. Setting Conditions for Automation

In this section, you will define conditions for when the WhatsApp message should be sent. Using Pabbly Connect, you can set a filter that checks if the product status is published. This ensures that only published products trigger the WhatsApp notification.

Select the filter option in Pabbly Connect and set the condition to check if the product status is equal to ‘published’. If the condition is met, the automation will proceed to send the message. If not, it will stop the process.

Choose the filter option in Pabbly Connect. Set the condition to check if the product status is ‘published’. Click on Save to apply the condition.

With this condition in place, you’ll ensure that customers receive notifications only for products that are live, enhancing the effectiveness of your communication.


5. Sending WhatsApp Messages Using WhatsApp Cloud API

The final step is to send the actual WhatsApp message to your customers. In this step, you will connect the WhatsApp Cloud API with Pabbly Connect. Select the action event as ‘Send Template Message’ to utilize the message template you created earlier.

When setting up the connection, you will need to provide the WhatsApp Business Account ID, phone number ID, and a permanent token. Make sure to follow the instructions provided by WhatsApp to generate these credentials. After connecting, map the necessary fields, including the recipient’s phone number and the message content.

Select WhatsApp Cloud API as the action application. Choose ‘Send Template Message’ as the action event. Map the recipient’s phone number and message content from previous steps.

Once everything is set up, you can test the WhatsApp message sending functionality. If successful, your customers will receive automated WhatsApp notifications with the product link whenever a new product is added to your store.


Conclusion

In this tutorial, we explored how to automate WhatsApp notifications for new products using Pabbly Connect. By integrating WooCommerce and the WhatsApp Cloud API, you can efficiently inform your customers about new arrivals. This seamless automation not only enhances customer engagement but also streamlines your communication process.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.