How to Send WhatsApp Messages for Multiple Product Orders Using Pabbly Connect

Learn how to automate sending WhatsApp messages for multiple product orders using Pabbly Connect with WooCommerce and WhatsApp Cloud API. Follow this definitive guide to creating powerful automated workflows with straightforward, efficiency-focused solutions that save valuable time.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for WhatsApp Integration

To send WhatsApp messages for multiple product orders, first, you need to access Pabbly Connect. Start by visiting the Pabbly Connect website at Pabbly.com/connect. If you already have an account, simply sign in; if not, click on ‘Sign Up for Free’ to create an account. This process is quick and gives you access to 100 free tasks.

Once logged in, navigate to the ‘All Apps’ page and select Pabbly Connect. You will find the option to create a new workflow. Click on ‘Create Workflow’ and name it something relevant, like ‘Send WhatsApp Messages for Multiple Product Orders’. This sets the stage for automating your WhatsApp messages.

2. Setting Up WooCommerce Trigger in Pabbly Connect

The next step involves setting up WooCommerce as the trigger application in Pabbly Connect. Choose WooCommerce and select the trigger event as ‘New Order Created’. This means that every time a new order is placed in WooCommerce, it will trigger the workflow.

After selecting the trigger event, you will receive a webhook URL. This URL acts as a bridge between Pabbly Connect and WooCommerce. To complete the integration, navigate to your WooCommerce settings:

• Go to WooCommerce > Settings.
• Select the Advanced tab.
• Click on Webhooks and then ‘Add Webhook’.

Fill in the webhook details such as name, status (active), and the topic (Order Created). Paste the webhook URL you copied from Pabbly Connect into the Delivery URL field and save the webhook.

3. Testing the Webhook Response in Pabbly Connect

With the webhook successfully set up, it’s time to test it. Go back to Pabbly Connect and click on ‘Recapture Webhook Response’. To do this, place a test order in WooCommerce. Add products to your cart and complete the checkout process.

Once the order is placed, return to Pabbly Connect to check if the webhook has captured the data. You should see the order details, including product names and customer information. This confirms that the integration is functioning correctly and the data is being received.

4. Transforming Order Data Using Pabbly Connect

Now that you have the order details captured, the next step is to transform this data for WhatsApp messaging. Add an action step in Pabbly Connect using the ‘Data Transformer’ feature. Choose the ‘Line Itemizer’ action event to format the order items.

Map the data from the previous step to the Line Itemizer. This will convert the array format of product names into a more readable format. After setting this up, you will see the products listed as a comma-separated string, which is crucial for the WhatsApp message.

5. Sending WhatsApp Messages with Pabbly Connect

The final step is to send the formatted message via WhatsApp. Select the WhatsApp Cloud API as the action application in Pabbly Connect. Choose the action event ‘Send Template Message’. Connect your WhatsApp Cloud API account by providing the required credentials such as token, phone number ID, and WhatsApp business account ID.

Fill in the necessary template details, including the recipient’s mobile number, product names, and customer details. Once everything is mapped correctly, click on ‘Save and Send Test Request’. You should receive a confirmation message on WhatsApp, indicating that the integration is complete and functional.

Conclusion

In this tutorial, we explored how to send WhatsApp messages for multiple product orders using Pabbly Connect. By integrating WooCommerce with WhatsApp Cloud API, you can automate customer notifications efficiently. This integration not only saves time but also enhances customer communication.