How to Send Follow-up Messages on WhatsApp to Facebook Leads Using Pabbly Connect

Learn how to automate follow-up messages on WhatsApp for Facebook leads using Pabbly Connect. Step-by-step guide to streamline your lead engagement. Master proven automation processes with practical implementation examples and strategic recommendations you can apply immediately in your workflow.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for WhatsApp Integration

To start sending automated follow-up messages on WhatsApp to your Facebook leads, you need to set up Pabbly Connect. First, visit Pabbly Connect and create a free account if you haven’t already. Once signed in, access the dashboard and click on the ‘Create Workflow’ button.

Enter a suitable name for your workflow, such as ‘Send Follow-up to Facebook Leads on WhatsApp Automatically’. After creating the workflow, you will see two boxes labeled Trigger and Action. The Trigger indicates when an event occurs, while the Action indicates what should happen next. In this case, select Facebook Lead Ads as your trigger application.

2. Connecting Facebook Leads with Pabbly Connect

After selecting Facebook Lead Ads as the trigger application, choose the event ‘New Lead’. Click on the ‘Connect’ button and then on ‘Add New Connection’. You will be prompted to connect your Facebook account to Pabbly Connect. Follow the on-screen instructions to grant access.

• Select the Facebook page associated with your leads.
• Choose the lead generation form you created for capturing leads.
• Click ‘Save and Send Test Request’ to confirm the connection.

Once connected, Pabbly Connect will capture the lead data from Facebook, allowing you to send automated messages via WhatsApp. This step is crucial for initiating the follow-up process.

3. Sending Welcome Messages via WhatsApp

Next, you need to set up WhatsApp to send the welcome message to new leads. Select WhatsApp as the action application and choose the event ‘Send Template Message’. Click on ‘Connect’ and then on ‘Add New Connection’ to configure your WhatsApp Cloud API settings. using Pabbly Connect

You will need to enter your WhatsApp Business Account ID, phone number ID, and a temporary access token. Make sure to generate a permanent token for ongoing use. After connecting, select the message template you created for welcoming new leads. Map the recipient’s mobile number and customize the message body with the lead’s name and your company name.

4. Automating Follow-up Messages After 24 Hours

To automate the follow-up message, you will implement a delay of 24 hours in Pabbly Connect. After sending the initial welcome message, add a delay step, selecting ‘Delay For’ and setting the delay unit to hours with a value of 24. This will ensure that the follow-up message is sent precisely 24 hours after the lead signs up.

After the delay, you will need to check the time to determine if the follow-up message should be sent immediately or delayed until the next morning. Use the DateTime Formatter to get the current date and time, and then apply conditions based on whether the time is after midnight or during the day.

5. Finalizing Your Pabbly Connect Workflow

Once you have set up the conditions, finalize the workflow by adding the action to send the follow-up message via WhatsApp. Use the same template or create a new one for the follow-up message. Ensure that the mobile number and other dynamic fields are mapped correctly. using Pabbly Connect

After testing the workflow to ensure everything is functioning correctly, your Pabbly Connect setup will automatically send welcome messages and follow-ups to your Facebook leads on WhatsApp at the specified intervals. This automation will save you time and enhance your engagement with potential customers.

Conclusion

In this tutorial, we demonstrated how to use Pabbly Connect to automate follow-up messages on WhatsApp for Facebook leads. By integrating these applications, you can streamline your lead engagement process and ensure timely communication with potential customers. Start using Pabbly Connect today to enhance your business automation!