How to Send & Receive WhatsApp Notifications for WooCommerce Orders Using Pabbly Connect

Learn how to automate WhatsApp notifications for WooCommerce orders using Pabbly Connect. Step-by-step guide to set up your integration seamlessly. Master proven automation processes with practical implementation examples and strategic recommendations you can apply immediately in your workflow.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for WooCommerce Notifications

To start sending WhatsApp notifications for WooCommerce orders, you’ll need to set up Pabbly Connect. First, access the Pabbly Connect landing page and sign up for a free account. This will allow you to create automated workflows without any coding.

Once logged in, navigate to the Pabbly Connect dashboard. Click on the ‘Create Workflow’ button to begin. Name your workflow appropriately, such as ‘WooCommerce Order Notifications on WhatsApp,’ and click ‘Create’ to proceed.

2. Connecting WooCommerce to Pabbly Connect

In this section, you will connect WooCommerce as the trigger application in Pabbly Connect. Search for WooCommerce in the trigger application section and select it. Choose the trigger event as ‘New Order Created’. This setup will allow you to capture new orders automatically.

• Select WooCommerce as the trigger application.
• Choose ‘New Order Created’ as the trigger event.
• Copy the generated webhook URL.

After copying the webhook URL, go to your WordPress dashboard. Navigate to WooCommerce settings, click on the ‘Advanced’ tab, and then click on ‘Webhooks’. Here, add a new webhook by pasting the copied URL into the delivery URL field. Set the status to active and select the event ‘Order Created’. Save the webhook to complete the connection.

3. Capturing Order Data in Pabbly Connect

With WooCommerce connected, it’s time to capture the order data in Pabbly Connect. Click on the ‘Recapture Webhook Response’ button in the Pabbly Connect interface. This will start listening for new order data from WooCommerce.

To test this, create a test order in your WooCommerce store. Once the order is placed, return to Pabbly Connect and check if the order details have been captured. You should see information such as order ID, customer name, and product details displayed in the response.

4. Connecting WhatsApp to Send Notifications

Next, you will set up WhatsApp as the action application in Pabbly Connect. Search for WhatsApp and select the action event as ‘Send Template Message’. Connect to the WhatsApp Cloud API by entering your permanent access token, phone number ID, and business account ID.

• Select WhatsApp as the action application.
• Choose ‘Send Template Message’ as the action event.
• Enter your WhatsApp Cloud API details.

After connecting, select the message template you created for order confirmations. Map the customer’s WhatsApp number and other dynamic fields such as product name and delivery date to personalize the message.

5. Testing the Integration and Finalizing

Finally, test the integration by sending a test message to the customer’s WhatsApp number using Pabbly Connect. Click on ‘Save and Send Test Request’ to check if the message is delivered correctly. Ensure that the message contains all the mapped fields.

If everything is set up correctly, you should receive a confirmation message on WhatsApp indicating that the order has been successfully placed. This automation will run in the background, sending notifications for all future orders automatically.

Conclusion

By utilizing Pabbly Connect, you can seamlessly integrate WooCommerce with WhatsApp to automate order notifications. This setup enhances customer communication and streamlines your order management process.