Receive WhatsApp Notifications for WooCommerce Orders Using Pabbly Connect

Learn how to integrate WooCommerce with WhatsApp for order notifications using Pabbly Connect. Follow this step-by-step tutorial for seamless automation. Follow this definitive guide to creating powerful automated workflows with straightforward, efficiency-focused solutions that save valuable time.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for WooCommerce

To receive notifications on WhatsApp for WooCommerce orders, you first need to set up Pabbly Connect. Begin by visiting the Pabbly Connect website and signing up for a free account if you haven’t already. Once you log in, you’ll be directed to the dashboard where you can create a new workflow.

Click on ‘Create Workflow’ and name it something relevant, such as ‘WooCommerce to WhatsApp’. This naming convention helps in identifying your workflow later. After naming your workflow, you will see a trigger window and an action window, which are essential for the automation process.

2. Triggering New Orders in WooCommerce

In the trigger window, search for ‘WooCommerce’ and select it. From the trigger event dropdown, choose ‘New Order Created’. This selection is crucial as it tells Pabbly Connect to initiate the workflow whenever a new order is placed in your WooCommerce store.

• Select the ‘New Order Created’ event.
• Copy the webhook URL provided by Pabbly Connect.
• Navigate to your WooCommerce settings to add this webhook.

Once you have copied the webhook URL, go to your WooCommerce store settings. Under WooCommerce, select ‘Settings’ and then click on the ‘Advanced’ tab. From there, access the ‘Webhooks’ section and add a new webhook using the copied URL. Make sure to set the status to active and select the topic as ‘Order Created’.

3. Testing the Integration with a Dummy Order

After setting up the webhook, it’s time to test if the integration works correctly. In your Pabbly Connect workflow, click on the ‘Recapture Webhook’ button. This will change the status to waiting for a webhook response. Now, go to your WooCommerce store and place a dummy order to trigger the webhook.

Fill in the required customer details and complete the order. Once the order is placed, Pabbly Connect will capture the order details through the webhook. You should see a response in your Pabbly Connect dashboard reflecting the order information.

4. Setting Up WhatsApp Notifications

Now that you have successfully captured the order details, the next step is to set up WhatsApp notifications. In the action window of your workflow, search for ‘WhatsApp Cloud API’ and select it. Choose the action event as ‘Send Template Message’. This action will allow you to send a WhatsApp message whenever a new order is created. using Pabbly Connect

• Connect to WhatsApp Cloud API using your account credentials.
• Select the message template you want to use for notifications.
• Map the order details to the respective fields in the template.

After connecting to the WhatsApp Cloud API, you will need to select a message template that you have created and approved on the WhatsApp platform. This template will contain dynamic fields that will be populated with order details from WooCommerce, such as product name, quantity, and customer information.

5. Final Testing and Verification of Automation

With the WhatsApp notification setup complete, it’s time to test the entire automation process. Place another dummy order in your WooCommerce store. After placing the order, check your WhatsApp account for the notification.

If everything is set up correctly, you should receive a WhatsApp message containing the order details. This confirms that Pabbly Connect is successfully facilitating the integration between WooCommerce and WhatsApp for order notifications. Make sure to monitor the integration for any issues.

Conclusion

In this tutorial, we explored how to use Pabbly Connect to receive WhatsApp notifications for WooCommerce orders. By following the steps outlined above, you can automate the process and stay updated on new orders seamlessly. This integration not only saves time but also enhances customer engagement through timely notifications.