Automate Hotel Booking Confirmation Messages with Pabbly Connect and WhatsApp Cloud API

Learn how to send hotel booking confirmation messages automatically via WhatsApp using Pabbly Connect. Follow this detailed tutorial to streamline your booking process. Discover how to seamlessly connect your essential tools through accessible instructions that make powerful automation available to professionals at every skill level.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for Hotel Booking Confirmation

To automate sending hotel booking confirmation messages, you first need to set up Pabbly Connect. Start by visiting the Pabbly Connect dashboard and creating a new workflow. This is crucial for integrating various applications seamlessly.

Navigate to the dashboard and click on the ‘Create Workflow’ button. Name your workflow, for example, ‘Send Hotel Booking Confirmation on WhatsApp’. After naming, click on the ‘Create’ button to proceed. This action initiates the setup process for your automation.

2. Choosing the Trigger Application in Pabbly Connect

In this step, you will select the trigger application in Pabbly Connect. The trigger is the event that starts the automation process. For this integration, choose the ‘P Form Builder’ as your trigger application.

• Select ‘P Form Builder’ from the app list.
• Choose the trigger event as ‘New Form Submission’.
• Copy the provided webhook URL for later use.

Once you have selected the trigger application, you will receive a webhook URL. This URL is essential for connecting your P Form Builder with Pabbly Connect. Follow the instructions provided to set up the webhook properly.

3. Connecting P Form Builder to Pabbly Connect

Now that you have your webhook URL, the next step is to connect it to your P Form Builder application. This step is critical for capturing form submissions effectively.

Open your P Form Builder, select the form you created for hotel bookings, and navigate to the Integrations section. Here, find the Webhooks option and click on ‘Add Webhook’. Paste the webhook URL you copied earlier and click on ‘Save’. This action links your form to Pabbly Connect.

After saving the webhook, you can test the connection by submitting a test form. This will allow Pabbly Connect to capture the response from your form submission, which is crucial for sending the confirmation message later.

4. Sending Confirmation Messages via WhatsApp Cloud API

The final step involves setting up the action to send confirmation messages via WhatsApp using the WhatsApp Cloud API. This is where Pabbly Connect truly shines by automating the message delivery process.

Select ‘WhatsApp Cloud API’ as your action application in Pabbly Connect. Choose the action event as ‘Send Template Message’. If this is your first time connecting, you will need to create a new connection by providing your permanent access token, phone number ID, and business account ID.

• Ensure you have generated a permanent access token from the Meta for Developers page.
• Input the phone number ID and business account ID for your WhatsApp Cloud API.
• Save the connection and proceed to map your message template.

After successfully connecting, select your message template (e.g., ‘Booking Confirmation’) and map the recipient’s WhatsApp number and other dynamic fields. This customization ensures that each customer receives a personalized confirmation message.

5. Conclusion: Automate Your Hotel Booking Confirmations with Pabbly Connect

By following these steps, you can effectively automate the process of sending hotel booking confirmation messages through WhatsApp using Pabbly Connect. This integration not only saves time but also enhances customer communication.

With Pabbly Connect, you can streamline your hotel booking process and ensure that every customer receives timely and accurate confirmation messages. Implementing this automation is a game-changer for any hotel business looking to improve customer service.

Start using Pabbly Connect today to simplify your workflow and enhance customer satisfaction!