Send Instant WhatsApp Reply on Missed Call Using Pabbly Connect

Learn how to send instant WhatsApp replies for missed calls using Pabbly Connect and WhatsApp Official Cloud API. Step-by-step tutorial included. Develop expertise in application integration and learn how to design streamlined automation workflows using proven, simplified approaches.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for WhatsApp Automation

To initiate the process of sending instant WhatsApp replies for missed calls, you first need to set up Pabbly Connect. This integration tool allows you to automate workflows seamlessly. Start by visiting the Pabbly Connect dashboard and signing up for a free account, which provides you with 100 free automation tasks each month.

After logging in, click on the Create Workflow button. Name your workflow, for example, ‘Send Automated Messages on Missed Calls.’ This name will help you identify the workflow later. Once done, click on the Create button to proceed to the workflow setup page.

2. Configuring the Trigger Using Webhooks

The next step is to configure the trigger for your workflow. In this case, the trigger will be a missed call. To achieve this, you will use the Pabbly Connect Webhook feature. Select the Webhook option to capture the phone number of the missed call from the connected application.

• Click on the Add New Webhook option.
• Copy the generated Webhook URL.
• Integrate this URL with the IFTTT application to fetch missed call data.

Once you have copied the Webhook URL, head over to the IFTTT app to create an applet that triggers when a missed call occurs. This applet will send the missed call details to your Pabbly Connect workflow.

3. Creating an IFTTT Applet for Missed Calls

To create the IFTTT applet, log into your IFTTT account and click on the Create button. In the ‘If This’ section, search for the Android Phone Call service and select the option for any incoming phone call missed. This sets up the trigger for your missed calls.

Next, in the ‘Then That’ section, search for Webhooks and select the option to make a web request. Paste the copied Webhook URL from your Pabbly Connect setup into the URL field. Set the method to POST and the content type to application/json.

• In the body field, add the phone number details using the format: {‘from_phone_number’:'{{FromPhoneNumber}}’}.
• Click on Create Action to finalize the applet.

Now your IFTTT applet is ready to send missed call data to Pabbly Connect whenever you receive a missed call.

4. Sending WhatsApp Replies via Pabbly Connect

With the missed call data flowing into Pabbly Connect, the next step is to set up the action to send a WhatsApp message. For this, you will need to connect to the WhatsApp Cloud API. In your Pabbly Connect workflow, click on the plus icon to add a new action step and search for WhatsApp Cloud API.

Select the action event as Send Template Message and connect your WhatsApp Cloud API account. If this is your first time connecting, you will need to enter your permanent access token and WhatsApp Business Account ID.

Choose the template you created for missed calls. Map the recipient’s mobile number from the previous step.

After setting this up, click on Save and Send Test Request to check if the integration works correctly. If everything is set up properly, you will receive an instant WhatsApp reply to the missed call.

5. Conclusion

By following these steps, you can effectively send instant WhatsApp replies for missed calls using Pabbly Connect. This automation not only saves time but also helps maintain professional relationships by ensuring timely responses to missed calls. With Pabbly Connect, setting up such workflows is simple and requires no coding skills.

Start using Pabbly Connect today to automate your missed call responses and enhance your communication efficiency!