Integrate Google Forms with WhatsApp Using Pabbly Connect: A Step-by-Step Guide

Learn how to automate sending WhatsApp messages on Google Forms submissions using Pabbly Connect and WhatsApp Cloud API. Follow our detailed guide! Discover hidden automation capabilities within your existing tools. This guide shows you how to connect your essential applications and permanently eliminate redundant manual processes.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for Google Forms and WhatsApp Integration

To start integrating Google Forms with WhatsApp, you need to access Pabbly Connect. First, create an account at Pabbly.com. This platform allows you to automate tasks effortlessly without any coding skills.

Once logged in, navigate to the dashboard and click on the ‘Create Workflow’ button. Name your workflow (e.g., ‘Google Forms to WhatsApp’) and hit ‘Create’. This will open the workflow page where you can set up triggers and actions.

2. Creating a Trigger for Google Forms in Pabbly Connect

The next step is to set up a trigger in Pabbly Connect. Select Google Forms as your trigger application and choose the event ‘New Response Received’. This will activate the workflow whenever a new form submission occurs.

• Select Google Forms from the app list.
• Choose ‘New Response Received’ as the trigger event.
• Copy the provided webhook URL for further use.

After setting up the trigger, you will need to connect your Google Form to Pabbly Connect. Go to your Google Form responses spreadsheet, click on ‘Extensions’, then ‘Pabbly Connect Webhooks’, and select ‘Initial Setup’. Paste the webhook URL in the designated field and specify the trigger column (usually the last column where data is entered).

3. Sending WhatsApp Messages Using WhatsApp Cloud API

After configuring the trigger, the next step in Pabbly Connect is to set up the action to send a WhatsApp message. Select ‘WhatsApp Cloud API’ as your action application and choose the action event as ‘Send Template Message’.

To connect to the WhatsApp Cloud API, you will need to input your permanent access token, phone number ID, and WhatsApp Business Account ID. These can be obtained from your Meta developer account. Once connected, select the message template you created earlier for sending messages.

• Choose ‘Send Template Message’ as the action event.
• Input your WhatsApp Cloud API credentials.
• Select the template you want to use for the message.

Ensure that you map the recipient’s WhatsApp number and any other variables in the message body to personalize the message for each user.

4. Testing the Google Forms to WhatsApp Integration

With everything set up in Pabbly Connect, it’s time to test the integration. Fill out your Google Form to create a test submission. This will trigger the workflow you created.

After submitting the form, check Pabbly Connect for the received data. You should see the details from the form submission appear, confirming that the trigger is working correctly. Then, send a test message to verify that the WhatsApp message is sent as intended.

Once you confirm that the message has been sent successfully, your automation is complete and ready for use. From now on, every new form submission will trigger a WhatsApp message to the user automatically.

5. Conclusion: Automate Your Communication with Pabbly Connect

Integrating Google Forms with WhatsApp using Pabbly Connect allows you to automate your communication efficiently. By following the steps outlined in this guide, you can ensure that every form submission triggers an immediate WhatsApp message to your users.

This automation not only saves time but also enhances user engagement by providing instant responses. Get started today with Pabbly Connect to streamline your workflows and improve customer communication.