Automate Hotel Check-in Reminders on WhatsApp with Pabbly Connect

Learn how to automatically send hotel check-in reminders to customers on WhatsApp using Pabbly Connect. Follow our step-by-step tutorial for seamless integration. Master proven automation processes with practical implementation examples and strategic recommendations you can apply immediately in your workflow.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for Hotel Check-in Reminders

To start automating hotel check-in reminders, first, access Pabbly Connect by visiting the Pabbly website. From the homepage, hover over the products icon and select ‘Connect’. If you haven’t created an account yet, click on the ‘Sign Up Free’ button to set up your account.

Once your account is ready, log in to Pabbly Connect. On the dashboard, click on the ‘Create Workflow’ button. Name your workflow something relevant, such as ‘Hotel Check-in Reminder from Google Sheets to WhatsApp’. After naming it, click on ‘Create’ to proceed.

2. Connecting Google Sheets with Pabbly Connect

In this step, you will connect your Google Sheets to Pabbly Connect. Click on the trigger option and choose the ‘Google Sheets’ application. Next, select the event as ‘Get Row’. This action will allow Pabbly Connect to fetch data from your Google Sheets.

• Choose your Google account to connect.
• Select the spreadsheet you want to use (e.g., ‘Hotel Bookings’).
• Specify the range of data you want to pull (e.g., A2:H).

After setting this up, click on ‘Save and Send Test Request’ to ensure that Pabbly Connect can successfully retrieve data from your Google Sheets.

3. Scheduling Messages to Send Check-in Reminders

Next, you need to set up a schedule for sending reminders. In Pabbly Connect, select the ‘Scheduler’ function to determine how often you want to check for new bookings. You can set it to run daily at a specific time (e.g., 9:00 AM UTC).

Make sure to configure the scheduler to check every day. This automation ensures that Pabbly Connect will send reminders to customers whose check-in dates are approaching. Click on ‘Save’ after configuring the scheduler.

4. Sending WhatsApp Reminders via 360 Dialog

To send WhatsApp messages, you will need to integrate Pabbly Connect with 360 Dialog. Click on the action icon and select ‘WhatsApp by 360 Dialog’. Choose the event as ‘Send Template Message’. This allows you to send pre-approved message templates to customers.

• Connect your 360 Dialog account by entering your API key and domain.
• Select the message template you created for hotel check-in reminders.
• Map the recipient’s phone number and fill in the message body fields.

After completing these steps, click on ‘Save and Send Test Request’ to ensure that the reminder message is sent successfully to the customer’s WhatsApp.

5. Recap and Benefits of Using Pabbly Connect

In summary, using Pabbly Connect to automate hotel check-in reminders can save you significant time and effort. By integrating Google Sheets with WhatsApp through Pabbly Connect, you can ensure timely reminders are sent to your customers without manual intervention.

This automation not only improves customer service but also enhances operational efficiency. With Pabbly Connect, you can easily manage your workflows without needing any coding skills.

Conclusion

Automating hotel check-in reminders using Pabbly Connect streamlines communication and enhances customer experience. By following this tutorial, you can set up an efficient reminder system that operates seamlessly.