Automate Appliance Repair Service Estimates to WhatsApp Using Pabbly Connect

Learn how to use Pabbly Connect to automatically send appliance repair service estimates to customers via WhatsApp when they fill out a form on your website.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Automating Estimates

To automate sending estimates of appliance repair services to customers via WhatsApp, first, access Pabbly Connect. Visit the Pabbly Connect website and sign up or log in to your account.

Once logged in, navigate to the dashboard where you will create a new workflow. Click on the ‘+’ icon to start the process of integrating your form submissions with WhatsApp. This is where Pabbly Connect plays a crucial role in facilitating the connection between your website and WhatsApp.

2. Creating a Workflow in Pabbly Connect

In this section, you will create a workflow that sends estimates automatically. After clicking on the ‘+’ icon, name your workflow appropriately, such as ‘Send Appliance Repair Service Estimates to Customers on WhatsApp.’ This naming helps in identifying the workflow later.

Now, you will set up a trigger event. Select ‘Elementor Form’ as the application and choose ‘New Form Submission’ as the trigger event. This setup ensures that every time someone fills out your inquiry form, Pabbly Connect will capture that data.

• Select ‘Elementor Form’ as the application.
• Choose ‘New Form Submission’ as the trigger event.
• Copy the webhook URL provided by Pabbly Connect.

After copying the webhook URL, you will need to integrate it into your Elementor form settings. This integration allows Pabbly Connect to receive the form data upon submission.

3. Integrating Elementor Form with Pabbly Connect

To connect your Elementor form with Pabbly Connect, go to your WordPress dashboard and edit the page containing your form. In the Elementor editor, find the ‘Actions After Submit’ section and add a new action by selecting ‘Webhook.’ Paste the webhook URL you copied earlier.

Once you save the changes, your Elementor form will now send data to Pabbly Connect whenever a customer submits an inquiry. This integration is essential for automating the process of sending estimates via WhatsApp.

• Edit the page with Elementor.
• Go to ‘Actions After Submit’ and add ‘Webhook.’
• Paste the webhook URL and save the changes.

This setup allows Pabbly Connect to capture the customer’s information directly from the form submission.

4. Sending WhatsApp Messages Using Pabbly Connect

After setting up the webhook, the next step is to send the captured data to WhatsApp. For this, you will use the 360 Dialog application integrated with Pabbly Connect. In the action step of your workflow, select 360 Dialog and choose ‘Send Template Message’ as the action event.

You will need to connect your 360 Dialog account to Pabbly Connect by providing the API key and domain. This connection allows Pabbly Connect to send messages on WhatsApp using the template you created.

Select 360 Dialog as the application in Pabbly Connect. Choose ‘Send Template Message’ as the action event. Enter your API key and domain from your 360 Dialog account.

Once the connection is established, map the required fields such as the recipient’s mobile number and the message template. This step is crucial for ensuring that the right information is sent to the customer’s WhatsApp.

5. Testing the Integration with Pabbly Connect

Now that everything is set up, it’s time to test your integration. Fill out the Elementor form on your website with a test customer’s details. After submitting the form, check the WhatsApp account of the customer to see if they received the message.

If configured correctly, the customer will receive a WhatsApp message containing the appliance repair service estimate along with a thank you note. This demonstrates how Pabbly Connect successfully automates the process of sending estimates based on form submissions.

Submit the form with test details. Check the customer’s WhatsApp for the message. Verify that the message contains the correct information.

With this successful test, you can now confidently use Pabbly Connect to automate sending estimates of appliance repair services to customers on WhatsApp.

Conclusion

In this tutorial, we explored how to use Pabbly Connect to automate sending appliance repair service estimates to customers via WhatsApp. By integrating your Elementor form with WhatsApp using Pabbly Connect, you can streamline communication and enhance customer service.

With these steps, you can ensure that every inquiry is responded to promptly, making your appliance repair service more efficient and customer-friendly.