Automate Sending Bus Tour Packages to WhatsApp Using Pabbly Connect

Learn how to automate sending bus tour packages to travellers on WhatsApp using Pabbly Connect in this step-by-step tutorial. Navigate the automation landscape confidently with clear, structured guidance suitable for professionals regardless of prior technical experience.

Watch Step By Step Video Tutorial Below

1. Introduction to Pabbly Connect for WhatsApp Integration

Pabbly Connect is a powerful automation platform that allows you to integrate various applications seamlessly. In this tutorial, we will explore how to use Pabbly Connect to send bus tour packages to travellers via WhatsApp when they make an enquiry on your website.

This integration streamlines your communication process, ensuring that your customers receive timely information. With Pabbly Connect, you can automate the sending of messages without manual intervention, enhancing customer satisfaction.

2. Setting Up Your Pabbly Connect Account

To get started, you need to create an account on Pabbly Connect. Visit the Pabbly Connect website and sign up for a free account. Once registered, log into your dashboard to begin setting up the integration.

• Go to the ‘Connect’ section in your dashboard.
• Click on ‘Create New Workflow’.
• Name your workflow (e.g., ‘Send Bus Tour Packages’).

After creating your workflow in Pabbly Connect, you will be prompted to select a trigger app. Choose your website form or enquiry source to start the automation process.

3. Configuring the Trigger for WhatsApp Messages

In this step, you will configure the trigger that collects customer enquiries from your website. Select the application where your form submissions are collected. For example, if you are using Google Forms, choose it as your trigger app.

• Select the event type (e.g., ‘New Form Response’).
• Connect your Google account and select the specific form.
• Test the trigger to ensure it’s capturing data correctly.

Once the trigger is set up, Pabbly Connect will listen for new enquiries and automatically pull customer information, such as their WhatsApp number and details about the bus tour package they are interested in.

4. Sending Messages via WhatsApp Using Pabbly Connect

Now that you have set up the trigger, it’s time to configure the action that sends messages through WhatsApp. Select WhatsApp as your action app in Pabbly Connect.

Choose the action event (e.g., ‘Send Message’). Connect your WhatsApp account using the API key provided by your WhatsApp service. Customize the message template to include customer details and package information.

After configuring the message, test the action to ensure that the message is sent correctly to the customer’s WhatsApp number. This automation will significantly reduce the response time for customer inquiries, making it easier for your business to manage communications.

5. Finalizing and Testing Your Pabbly Connect Workflow

After setting up the action, you will need to finalize your workflow in Pabbly Connect. Ensure that all connections between the trigger and action are correctly configured.

Review the workflow settings for any errors. Perform a final test by submitting a sample enquiry through your website. Check your WhatsApp to confirm that the message has been received.

Once everything is working smoothly, your automation is complete! With Pabbly Connect, you can now send bus tour packages to travellers via WhatsApp automatically, enhancing your customer service and operational efficiency.

Conclusion

In this tutorial, we explored how to use Pabbly Connect to automate sending bus tour packages to customers on WhatsApp when they make an enquiry on your website. This integration not only saves time but also improves customer engagement.