Integrating WhatsApp with Pabbly Connect for Booking Notifications

Learn how to use Pabbly Connect to automate WhatsApp notifications for new bookings. Follow this detailed tutorial for step-by-step guidance. Develop expertise in application integration and learn how to design streamlined automation workflows using proven, simplified approaches.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Integration

To start integrating WhatsApp with Pabbly Connect, first, access the Pabbly Connect dashboard. This platform is your central hub for creating automated workflows. If you are a new user, you can sign up in just two minutes; existing users can simply sign in. using Pabbly Connect

Once on the dashboard, look for the ‘Create Workflow’ tab. Click on it to name your workflow. For this integration, a suitable name could be ‘Send WhatsApp Messages for New Bookings’. After naming, click on ‘Create’ to proceed.

2. Setting Up the Trigger Event in Pabbly Connect

The next step involves setting up the trigger event in Pabbly Connect. This integration will use ‘Q Calendar’ as the trigger application. Select Q Calendar and choose the trigger event as ‘Booking Created’. This means that every time a new booking is created, the workflow will be triggered. using Pabbly Connect

• Select Q Calendar as the trigger application.
• Choose the trigger event: Booking Created.
• Copy the generated webhook URL for connecting Q Calendar.

After copying the webhook URL, navigate to your Q Calendar account. Here, you need to configure the webhook by pasting the URL into the appropriate field. This step establishes a connection between Q Calendar and Pabbly Connect, enabling real-time updates.

3. Testing the Webhook Response in Pabbly Connect

Once the webhook is set up, it’s essential to test the connection. Go back to Pabbly Connect and wait for the webhook response. To trigger this, create a new booking in Q Calendar. Fill in the required details like name, email, and mobile number, then schedule the event. using Pabbly Connect

After scheduling, return to Pabbly Connect. You should see the webhook response populated with booking details. This includes the event name, date, time zone (Asia/Kolkata), and user information. Ensure that the data is captured accurately as it will be used in the next steps.

4. Formatting Date and Time Using Pabbly Connect

After receiving the webhook response, the next step is to format the date and time for sending the WhatsApp message. Pabbly Connect provides a feature called ‘Date Time Formatter’ to help with this. Choose this action and set it to ‘Format Date with Time Zone’. using Pabbly Connect

In this step, you will need to map the booking date and time from the previous step. Select the original date format (UTC) and set the desired output format (Asia/Kolkata). This ensures that the recipient receives the correct time for their booking.

• Select the format date option in Pabbly Connect.
• Map the original booking date and time.
• Set the output format to Asia/Kolkata.

Once you have configured the date and time formatting, save the settings. This step is crucial as it prepares the information for the final WhatsApp message.

5. Sending WhatsApp Message through Pabbly Connect

The final step is to send the WhatsApp message using the Interact application integrated with Pabbly Connect. Select Interact as the action application and choose the action event ‘Send WhatsApp Template Message’. This will allow you to send a pre-defined message to the user. using Pabbly Connect

To set this up, you will need to connect your Interact account by entering the secret key from the developer settings of your Interact account. After connecting, you will need to map the necessary fields such as the recipient’s phone number, template code, and any variable values needed for personalization.

Choose Interact and select the action event. Connect to your Interact account using the secret key. Map the recipient’s details and template values.

Once everything is set up, save and send a test request. If configured correctly, the user will receive a WhatsApp message with their booking details, confirming the successful integration of WhatsApp and Pabbly Connect.

Conclusion

Integrating WhatsApp with Pabbly Connect allows for automated notifications for new bookings. By following the steps outlined, users can ensure seamless communication and enhance their booking experience.