How to Send SMS for Cloudwaitress Restaurant Orders Using Pabbly Connect

Learn how to send SMS notifications for Cloudwaitress restaurant orders using Pabbly Connect. Follow our step-by-step guide for seamless integration. Build sophisticated automated workflows in less time than you think. This guide translates complex integrations into straightforward steps for immediate implementation.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for SMS Integration

To send SMS notifications for Cloudwaitress restaurant orders, you need to access Pabbly Connect. Start by opening your web browser and navigating to the Pabbly website. If you already have an account, simply sign in. If not, you can create a free account, which takes only a couple of minutes.

Once signed in, click on the ‘Access Now’ button under Pabbly Connect. This will take you to the Pabbly Connect dashboard where you can create your workflow for sending SMS notifications. Here, you will manage the integration between Cloudwaitress and your SMS service.

2. Creating a New Workflow in Pabbly Connect

In this section, you will create a new workflow in Pabbly Connect. Click on the ‘Create Workflow’ button. A pop-up window will appear where you can name your workflow. For this integration, name it ‘Send SMS for Cloudwaitress Restaurant Orders’.

• Select a folder to save your workflow.
• Click on ‘Create’ to proceed to the workflow setup.

After creating the workflow, you will see two main boxes: Trigger and Action. The Trigger box is where you will set up Cloudwaitress as your trigger application, and the Action box will be used for the SMS service.

3. Setting Up the Trigger with Cloudwaitress

To begin the integration process, you need to set up the trigger in Pabbly Connect. Select Cloudwaitress as your trigger application and choose the event ‘New Order Placed’. This event will notify Pabbly Connect whenever a new order is received.

Once the trigger is set, you will receive a webhook URL. Copy this URL as it will be used to connect Cloudwaitress with Pabbly Connect. Now, go to your Cloudwaitress account and navigate to the settings of each restaurant you want to integrate.

• In the settings, locate the Webhooks section.
• Create a new webhook and paste the copied URL from Pabbly Connect.
• Save the webhook settings.

Repeat this process for each restaurant in your Cloudwaitress account to ensure that all new orders trigger the SMS notifications.

4. Setting Up the Action to Send SMS

After configuring the trigger, you need to set up the action in Pabbly Connect. Select the SMS service you are using (in this case, Twilio) as the action application. Choose the action event ‘Send SMS’ to prepare for sending notifications.

Next, you will need to connect your Twilio account. For this, provide your Twilio Account SID and Authorization Token, which can be found in your Twilio account settings. After entering these details, click on ‘Save’.

Compose the SMS message body using dynamic fields from the Cloudwaitress order response. Map the customer’s name, restaurant name, and delivery address into the SMS body. Make sure the recipient’s mobile number includes the country code.

Once you have set up the SMS content, click on ‘Save and Test Request’ to ensure that the SMS is sent correctly upon receiving a new order.

5. Testing the Integration Workflow

With your workflow set up in Pabbly Connect, it’s time to test the integration. Place a new order in your Cloudwaitress account to trigger the workflow. Ensure that you fill in all necessary customer details, including their mobile number.

After placing the order, return to the Pabbly Connect dashboard. You should see that the webhook has received the order details. If everything is set up correctly, you will receive an SMS notification confirming the order.

Check the SMS content to verify it includes the correct details. Ensure that the SMS is sent from the correct restaurant.

If the SMS is received successfully, your integration is complete, and you can now automate SMS notifications for all new orders through Pabbly Connect.

Conclusion

Using Pabbly Connect to send SMS notifications for Cloudwaitress restaurant orders streamlines the communication process with customers. By following the steps outlined, you can ensure timely updates for every new order placed at your restaurants.